# Chaindesk

> Chaindesk (now Askli) is a no-code platform that lets businesses train a custom ChatGPT-powered AI chatbot on their own data to automate customer support, lead generation, and more.

Chaindesk, now operating under the Askli brand, is a no-code AI chatbot platform founded in France that enables businesses to build and deploy custom AI agents trained on their own company data. The platform leverages generative AI models including GPT-4 and GPT-4o-mini to power support automation, lead collection, and omnichannel customer engagement without requiring any technical setup.

## What It Is

Chaindesk/Askli sits in the custom AI chatbot builder category. Its core job is to let any business — regardless of technical skill — ingest their existing content (documents, websites, Notion pages, Google Drive files, YouTube videos, PDFs, and more), train an AI agent on that content, and then deploy that agent across multiple channels. The platform positions itself as a full customer service automation suite, not just a chat widget.

## How the No-Code Workflow Works

The platform follows a four-step flow described on the homepage:

1. **Import data** — Connect sources like Notion, Google Drive, website URLs, uploaded files, YouTube, Word, Excel, PowerPoint, and PDF documents.
2. **Customize** — Set the agent's persona, goals, and brand appearance.
3. **Deploy** — Embed a widget on any website or connect to existing tools in a few clicks.
4. **Monitor** — Watch conversations across all channels and take over from the AI when needed.

Auto-sync keeps the chatbot current: the platform automatically retrains agents when connected data sources are updated, starting with the first paid tier.

## Omnichannel Deployment and Integrations

Agents can be deployed across a wide range of surfaces:

- **Embeddable website widget** — drop-in script for any site, including WordPress and Shopify
- **WhatsApp, Slack, Telegram, Messenger** — direct messaging channel integrations
- **Crisp and Zendesk** — customer support platform connections
- **Zapier** — workflow automation bridge to hundreds of other tools

The shared inbox feature consolidates conversations from all channels into one dashboard, with the ability to assign threads to team members or manually take over from the AI agent.

## Rebranding: Chaindesk to Askli

The product originally launched as Chaindesk and is now rebranded as Askli (askli.co), though the chaindesk.ai domain continues to serve the marketing site and the app runs at app.askli.co. The footer, pricing page, and support contact all reference the Askli name, while social handles still carry the Chaindesk identity. The platform is described as founded in France, and the privacy and GDPR documentation reflects European data handling standards with data encrypted in transit and at rest.

## Target Audience and Use Cases

The platform targets businesses that want to reduce support ticket volume without expanding headcount. The homepage states the goal of resolving 80% of support queries instantly. Key use cases include:

- **Customer support automation** — 24/7 AI responses grounded in the company's knowledge base
- **Lead generation** — conversational forms that collect visitor information
- **AI email support** — an inbox that uses AI to assist agents in resolving issues faster
- **Multilingual support** — agents can respond in languages other than the one the source content is written in

The platform includes built-in safeguards described as keeping responses grounded in the knowledge base to avoid off-topic or misleading answers.

## Features
- No-code AI chatbot builder
- Custom data training from files, URLs, Notion, Google Drive, YouTube, PDF, Word, Excel, PowerPoint
- Auto-sync data sources
- GPT-4 and GPT-4o-mini model support
- Embeddable website widget
- WhatsApp integration
- Slack integration
- Telegram integration
- Crisp integration
- Zendesk integration
- Zapier integration
- Shopify integration
- WordPress integration
- Shared inbox for all channels
- Human handoff / agent takeover
- AI-powered email support inbox
- Conversational forms for lead generation
- Multilingual support
- Function calling / custom API endpoints
- Team seats and collaboration
- Remove Askli branding (paid plans)
- GDPR compliance
- Data encrypted in transit and at rest

## Integrations
Notion, Google Drive, YouTube, WordPress, Shopify, Slack, WhatsApp, Telegram, Facebook Messenger, Crisp, Zendesk, Zapier, PDF, Microsoft Word, Microsoft Excel, Microsoft PowerPoint

## Platforms
WEB, API

## Pricing
Freemium — Free tier available with paid upgrades

## Links
- Website: https://www.chaindesk.ai
- Documentation: https://docs.askli.co/
- EveryDev.ai: https://www.everydev.ai/tools/chaindesk