# CoSupport AI

> AI platform that automates customer support across chat, email, and helpdesks with up to 90% resolution rate and enterprise-grade security.

CoSupport AI is an all-in-one AI platform designed to automate customer service operations across chat, email, social media, and helpdesk channels. Built on USPTO-patented message generation architecture, it delivers faster and more accurate responses while eliminating AI hallucinations. The platform is trusted by over 300 brands and achieves average resolution rates of 70-80%, with some clients reaching up to 90% automation.

- **AI Agent** provides fully automated support that resolves customer queries autonomously, handling FAQs, order tracking, account issues, and subscription inquiries 24/7 without human intervention.

- **AI Assistant** empowers support teams by generating ready-to-use reply suggestions, reducing ticket processing time by up to 80% and increasing resolved ticket volume by up to 70%.

- **AI Translator** enables multilingual customer communication, allowing businesses to support customers in their preferred language without expanding their team.

- **AI Business Intelligence** transforms customer interactions into actionable insights, providing predictive analytics accessible directly through Slack and other business tools.

- **No-Code Setup** allows users to configure, test, and deploy AI agents in minutes without technical expertise, with step-by-step onboarding that guides through use case selection, data source connection, and launch.

- **Custom AI Models** enable businesses to tailor AI behavior, tone of voice, and conversation logic to match specific brand requirements and workflows.

- **Seamless Integrations** connect with leading helpdesk platforms including Zendesk, Freshdesk, Zoho Desk, and Intercom, plus custom integrations through API for internal systems and back-end infrastructure.

- **Enterprise-Grade Security** includes ISO 27001 certification, GDPR and CCPA compliance, dedicated servers, data anonymization, and robust encryption to protect all customer data.

- **Flexible Pricing Models** offer three options: resolution-based (pay only for solved tickets), server-based (fixed monthly fee with unlimited AI responses), and response-based (pay per AI-generated reply).

To get started, users can register for a free trial, complete the step-by-step onboarding flow, connect data sources like help center articles, website pages, or past conversations, and launch their AI agent within minutes.

## Features
- Fully automated customer support
- AI-powered reply suggestions for agents
- Multilingual communication support
- AI business intelligence and insights
- No-code AI setup
- Custom AI models with tone and behavior customization
- Patented message generation architecture
- Up to 90% resolution rate
- Up to 99% response accuracy
- 24/7 automated support
- Reinforcement learning for continuous improvement
- Automatic data sync
- ROI calculator
- Pre-sales automation
- Internal AI copilot

## Integrations
Zendesk, Freshdesk, Zoho Desk, Intercom, Slack, Microsoft Teams, API integrations

## Platforms
WEB, API

## Pricing
Subscription-based

## Links
- Website: https://cosupport.ai/
- EveryDev.ai: https://www.everydev.ai/tools/cosupport-ai