# Cotera

> Build AI agents that monitor, analyze, and act automatically without complex engineering—just type out instructions in plain English.

Cotera is a platform for building AI agents that automate business workflows without requiring complex engineering. Users can create agents by typing instructions in plain English, enabling teams to automate tasks like customer support, sales operations, and marketing workflows. The platform connects to hundreds of tools and data sources, allowing agents to pull data, analyze it, take action, and deliver results autonomously.

**Key Features:**

- **Plain English Agent Building** - Create AI agents using natural language instructions without flowcharts, if-then logic, or coding. The beautiful editor is designed for humans with a copilot that helps teach prompting techniques.

- **Voice of Customer Analysis** - Extract key themes and sentiment from customer feedback across support tickets, surveys, and social media automatically.

- **Smart Ticket Routing** - Automatically categorize and route support requests to the right team member based on expertise and workload.

- **Customer Health Monitoring** - Proactively identify at-risk customers and trigger outreach campaigns to prevent churn.

- **Response Quality Assurance** - Review support responses for tone, accuracy, and completeness before sending to customers.

- **Knowledge Base Optimization** - Identify gaps in documentation and automatically update help articles based on common support queries.

- **Proactive Issue Detection** - Monitor system logs and user behavior to detect emerging issues and alert support teams early.

- **Unlimited Integrations** - Connect to hundreds of tools and data sources, with each tool having its own credit cost for flexible usage.

- **EraQL Query Language** - Use Cotera's powerful query language for complex data operations including joins, grouping, and subqueries.

*Getting started* is straightforward—sign up without a credit card, build your first agent in minutes by typing out instructions, and connect your existing tools. The platform uses a credit-based system where AI models and tools consume credits based on usage. Teams can start with the free pay-as-you-go tier and scale to Team or Enterprise plans as needs grow.

## Features
- Plain English agent building
- Voice of Customer analysis
- Smart ticket routing
- Customer health monitoring
- Response quality assurance
- Knowledge base optimization
- Proactive issue detection
- Unlimited agents
- Unlimited datasets
- Unlimited integrations
- EraQL query language
- Custom tool creation
- Tool libraries
- Agent copilot
- Data warehouse integration
- SSO support

## Integrations
Shopify, Google Search, Data warehouses

## Platforms
WEB, API

## Pricing
Freemium — Free tier available with paid upgrades

## Links
- Website: https://cotera.co
- Documentation: https://cotera.co/docs
- Repository: https://github.com/coterahq
- EveryDev.ai: https://www.everydev.ai/tools/cotera