# eesel AI

> eesel AI links to your tools, learns from docs and tickets, and works in your workflow like a teammate.

eesel AI instantly integrates with your favorite tools like Zendesk, Freshdesk, Jira, and Confluence, quickly learning from your documentation, knowledge base, and past support tickets. It then becomes a seamless part of your workflow, assisting your team like an experienced teammate, improving efficiency, and helping you deliver faster, more accurate responses.

## Features
- AI agents for autonomous customer support handling
- AI copilot for drafting reply suggestions
- AI triage for automatic ticket categorization and routing
- Website chatbot deployment and customization
- Internal chat integration with Slack and Microsoft Teams
- Learning from past tickets
- help centers
- and documentation
- Multilingual customer support capabilities
- Simulation and testing over historical ticket data
- Custom API integrations and workflow automation
- Real-time performance analytics and reporting
- Brand voice customization and tone matching
- Escalation management to human agents
- Email automation and draft generation
- Knowledge base integration and search

## Integrations
Zendesk, Freshdesk, Intercom, Jira Service Management, Gorgias, ServiceNow, HelpScout, Front, Hubspot Service Hub, Slack, Microsoft Teams, Discord, Confluence, Google Docs, Notion, SharePoint, Shopify, BigCommerce, Magento, Gmail, Outlook, Salesforce Service Cloud, Google Drive, OneDrive

## Platforms
WEB, API, BROWSER_EXTENSION

## Pricing
Paid

## Links
- Website: https://www.eesel.ai/
- Documentation: https://docs.eesel.ai/
- EveryDev.ai: https://www.everydev.ai/tools/eesel-ai