# Middleware > Full-stack observability platform that consolidates logs, metrics, traces, RUM, and synthetic tests and uses AI to detect and automatically remediate issues. Middleware is a full‑stack observability platform that collects logs, metrics, traces, real-user monitoring (RUM), synthetic checks and browser tests into a single timeline. It uses an Otel-based agent to ingest telemetry and an AI layer called OpsAI to detect, diagnose, and automatically remediate issues, including automatic PR generation. Middleware offers a free tier, pay-as-you-go consumption billing, and enterprise contracts with on-prem and BYOC options. - **Unified Telemetry** — Consolidates metrics, logs, traces, RUM, and synthetic checks onto a single timeline so teams can correlate events across layers; get started by installing the Otel-based agent for your stack. - **OpsAI (AI Root Cause & Remediation)** — AI-driven issue detection, root-cause analysis, and automated fixes with PR generation; enable OpsAI from the platform settings and review automated resolutions in the incidents view. - **Pay-as-you-go & Free Tier** — Free Forever tier with usage limits plus a pay-as-you-go model billed by GB and per-check/event; sign up and estimate usage on the pricing page to see costs. - **Synthetic & Browser Testing** — Run synthetic checks and browser test runs to proactively detect regressions; schedule checks from the synthetic monitoring dashboard. - **Integrations & Data Pipelines** — Connect Prometheus, object storage (S3, Azure Blob) and messaging tools, and configure ingestion controls to reduce cost and noise. - **Enterprise Controls & Compliance** — On-prem deployment, BYOC, encryption at rest/in-transit, SSO, and SOC2/GDPR/HIPAA compliance options for regulated environments. To get started, create an account on the web app, follow the quickstart to install the Otel-based agent, and configure integrations and retention settings in the platform dashboard. ## Features - Full-stack observability (logs, metrics, traces, RUM, synthetic) - OpsAI for automatic issue detection, root-cause analysis, and remediation - Otel-based agent for one-command installation - Pay-as-you-go billing and free tier with monthly limits - Synthetic monitoring and browser testing - Ingestion control and customizable data retention - SSO, on-prem deployment, and enterprise compliance (SOC2, GDPR, HIPAA) - Automatic PR generation for fixes ## Integrations Prometheus, AWS S3, Azure Blob Storage, Slack, Microsoft Teams, Databases and common telemetry collectors ## Platforms LINUX, MACOS, WINDOWS, WEB, API, DEVELOPER_SDK ## Pricing Freemium — Free tier available with paid upgrades ## Links - Website: https://middleware.io/ - Documentation: https://docs.middleware.io/quickstart - EveryDev.ai: https://www.everydev.ai/tools/middleware