# Upfirst

> AI-powered virtual receptionist and answering service that answers calls 24/7, captures leads, and schedules appointments for small businesses.

Upfirst is an AI-powered virtual receptionist designed for small businesses that need reliable phone coverage without the high cost of traditional answering services. The platform answers calls around the clock, captures caller information, answers common questions, and sends instant summaries via text or email. Setup takes just minutes and requires no technical expertise.

- **24/7 Call Answering** - Never miss a call again with AI that picks up on the first ring, day or night, ensuring every lead and customer gets immediate attention.

- **Instant Call Summaries** - Receive detailed summaries of each call by text or email, including caller information and the purpose of their call, so you can respond quickly.

- **Appointment Scheduling** - Integrates with Google Calendar, Outlook, Clio, and other calendar apps to view availability, suggest appointment times, and create events automatically.

- **Call Transfers & Routing** - Route specific calls directly to you or team members based on your preferences, ensuring urgent matters reach the right person.

- **Bilingual Support** - Communicate with callers in English, Spanish, and 35+ other languages to serve diverse customer bases.

- **Call Recording & Transcription** - Access full recordings and transcriptions of every call for quality assurance and record-keeping.

- **Spam Blocking** - Automatically filters out spam and sales calls, which don't count toward your monthly call limit.

- **Zapier Integration** - Connect with thousands of apps to automatically push caller information to your CRM, add leads to sales pipelines, or trigger follow-up workflows.

- **Human-Like AI Voices** - Uses advanced AI voices that are clear, friendly, and professional to make great first impressions on callers.

To get started, sign up for a free 14-day trial without a credit card. Add your business details, customize your greeting and call handling preferences, and make test calls to ensure everything works. Forward your existing phone number to your Upfirst receptionist number, and the AI will start answering calls and sending you summaries immediately.

## Features
- 24/7 call answering
- Instant call summaries via text or email
- Call recordings and transcription
- Call transfers and routing
- Appointment scheduling
- Send text messages to callers
- Spam blocking
- Bilingual answering in 35+ languages
- Lead qualification
- Message taking
- After hours call handling
- Voicemail assistant
- Voicemail transcription
- Call screening
- Order taking
- Overflow reception
- 1-800 numbers
- Human-like AI voices

## Integrations
Zapier, Google Calendar, Outlook, Clio

## Platforms
WEB, API

## Pricing
Freemium — Free tier available with paid upgrades

## Links
- Website: https://upfirst.ai
- Documentation: https://help.upfirst.ai/
- EveryDev.ai: https://www.everydev.ai/tools/upfirst