Arcade AI, Inc.
Arcade provides secure AI agent infrastructure that enables developers to deploy AI agents that can act on behalf of users across various systems. The company focuses on solving security, authorization, and governance challenges to make AI agents production-ready for enterprises through authenticated integrations, granular permissions, and centralized control.
Founding Story
Arcade was founded in early 2024 by Alex Salazar and Sam Partee. They initially set out to build an AI agent for diagnosing website and mobile app problems (site reliability). During development, they discovered that the underlying infrastructure layer they created to connect large language models securely to various services was the real breakthrough. They pivoted from building a specific agent to providing the underlying authentication and tool-calling infrastructure for all AI agents. The founders emphasized maintaining high-quality engineering standards to counter the risks of rapid AI-generated code. Their vision involves AI agents that can handle communications, scheduling, and manage users' inboxes, calendars, and social media accounts securely.
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Leadership
Founders
Alex Salazar
Former VP of Product Management at Okta, founded and sold Stormpath (acquired by Okta in 2017), former partner at Neotribe Ventures, holds a Computer Science degree from Georgia Institute of Technology and an MBA from Stanford
Sam Partee
Former Principal Applied AI Engineer at Redis, contributor to LangChain and LlamaIndex, worked at Cray Inc. and Hewlett Packard Enterprise in machine learning and high-performance computing, holds a Computer Science degree from Haverford College, expertise in vector databases, parallel programming, and LLM tool calling
Executive Team
Alex Salazar
CEO + Co-founder
Former VP of Product Management at Okta, founded and sold Stormpath (acquired by Okta in 2017), former partner at Neotribe Ventures
Sam Partee
CTO + Co-founder
Former Principal AI Engineer at Redis, contributor to LangChain and LlamaIndex, expertise in high-performance computing and machine learning
Business Model
Revenue Model
Transparent usage-based pricing with no seat licenses or hidden fees. Revenue is generated through: (1) Monthly platform fee for Growth tier ($25/month), (2) Metered billing for user challenges, standard and pro tool executions, and Arcade-hosted worker hours with overage charges beyond included allotments, (3) Enterprise revenue based on negotiated volume pricing and custom SLAs. Also offers subscriptions as an alternative to usage-based pricing.
Pricing Tiers
100 user challenges included, 1,000 standard tool executions included, 50 pro tool executions included, 1 free Arcade-hosted worker, 5 self-hosted workers, 1,000 per minute rate limit, MCP compatible, GitHub community support, Cloud and self-hosted deployment
600 user challenges included (then $0.05 each), 2,000 standard tool executions included (then $0.01 each, +$0.005 if scheduled), 100 pro tool executions included (then $0.50 each, +$0.005 if scheduled), Unlimited Arcade-hosted workers at $0.05 per server-hour, Unlimited self-hosted workers, 1,000 per minute rate limit, Email support with SLA, All Hobby features
Volume pricing across all usage metrics, Enterprise security, Dedicated account representative, Custom SLA, Cloud and self-hosted deployment, All Growth features
Available for startups, nonprofits, and educational institutions under 100 employees
Target Markets
- AI/ML companies building agentic AI applications
- Developers and engineering teams building AI agents
- Enterprise organizations deploying AI agents at scale
- Fortune 500 and Fortune 1000 companies
- Financial services and fintech companies
- Healthcare organizations
- AI sales agents that analyze CRM data and emails to take actions
- Educational AI assistants for Google service integration
- Slack workspace agents
- Natural language agents for Telegram or Gmail
- E-commerce AI agents capable of secure, authenticated payments
- Site reliability and infrastructure monitoring agents
- LangChain
- Snyk
- Relevance AI
- Prosus
History & Milestones
Proactively addressed the first major identity vulnerability in agentic AI (Cross-app OAuth Account Takeover or COAT)
Launched in stealth mode
Emerged from stealth and announced $12M seed funding, first public investment from Laude Ventures
Announced partnership with Lithic to create e-commerce agents capable of secure payments
Achieved SOC 2 Type 2 certification for AI agent security
