BOOM
Boom builds the AI employee layer for e-commerce, turning missed customer interactions on social channels into sales opportunities.
At a Glance
- E-commerce brands
- Online retailers
- D2C brands
AI Tools by BOOM
(1)
BOOM
AI Virtual Employees for Ecommerce
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Latest News
Boom AI officially joins Y Combinator Fall 2025 batch
Launch YC: Boom AI - Your AI Growth Team for E-commerce Brands
Boom AI integration with 50+ languages for global e-commerce support
Founder Juan Casian shares case study on AI agents identifying advisor fraud
Products & Services
An AI employee layer for e-commerce that manages customer interactions across WhatsApp, Instagram, TikTok, Facebook, and web chat to drive sales and support.
AI-powered customer interviews conducted via WhatsApp to uncover churn reasons, collect feature feedback, and recover lost customers.
Market Position
Boom positions itself as an 'AI employee' rather than a simple chatbot, focusing on proactive sales growth and seamless integration with high-intent channels like WhatsApp.
Leadership
Founders
Juan Casian
CEO & Co-founder of Boom AI. Previously Co-founder and CEO of Atrato (YC W21), a leading BNPL company in Latin America which he scaled to ~$20M in revenue.
Sergio Garcia
Co-founder & CPO at Boom AI. Previously CTO at Atrato (YC W21). Mechatronics Engineer from ITESM.
Jose Toscano
Co-founder & CTO at Boom AI. Previously the first engineer at Atrato (YC W21). Background in Mechatronics and Automation.
Executive Team
Juan Casian
CEO & Co-founder
Ex-CEO of Atrato (YC W21).
Sergio Garcia
Co-founder & CPO
Ex-CTO of Atrato (YC W21).
Board of Directors
Founding Story
The founders, who previously built Atrato (YC W21), noticed that e-commerce brands lose over 99% of visitors before checkout. They started Boom to fix this by building AI agents that manage sales and support across messaging apps like WhatsApp and Instagram.
Business Model
Revenue Model
Software-as-a-Service (SaaS) with focus on sales conversion and customer support automation.
Pricing Tiers
Full integration with e-commerce platforms and social channels.
Target Markets
- E-commerce brands
- Online retailers
- D2C brands
- E-commerce sales conversion
- Customer support automation
- Churn and conversion research
- Abandoned checkout recovery
- Marketing campaign management
- Early adopters in e-commerce