Chatbase, Inc.

Chatbase provides a complete platform for building, training, and deploying custom AI support agents that automate customer service and enhance user engagement.

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At a Glance

19Tool Views

San Francisco, CaliforniaHeadquarters

2023Est.

18Employees

Focus Areas

Conversational Agents

Customer Communication

Customer Engagement

Connect

AI Tools by Chatbase, Inc.

(1)

Chatbase

AI Customer Support Agent Builder

Conversational AI Customer Comms Customer Eng.

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Latest News

02/01/2026

Products & Services

AI Chatbot Builder

2023

No-code platform to build custom AI chatbots trained on your data.

AI Support Agents

2024

Advanced AI agents capable of performing actions and handling complex customer support queries.

Voice & Telephony

2024

AI-powered voice interactions for customer support.

Market Position

Chatbase differentiates itself by offering a no-code, enterprise-ready platform that is fully bootstrapped and highly efficient, allowing businesses to deploy AI agents in minutes with SOC 2 security.

Leadership

Founders

Yasser Elsaid

CEO of Chatbase. Previously Software Engineer Intern at Meta, Tesla, and BlackBerry. Research Assistant at Lassonde School of Engineering.

Executive Team

Yasser Elsaid

CEO & Founder

Lead developer and visionary behind Chatbase, scaled the company to $8M ARR bootstrapped.

Founding Story

Started as a side project by Yasser Elsaid during his final semester of university in early 2023. Initially a tool for chatting with PDF documents, it quickly evolved into a comprehensive AI chatbot platform when Elsaid recognized the demand for custom data in LLMs.

Business Model

Revenue

$8M ARR (as of late 2024)

Revenue Model

SaaS subscription model with tiered pricing and usage-based add-ons for extra credits or white-labeling.

Pricing Tiers

Free

$0/month

50 message credits/month, 1 agent, 1 member, limited models.

Hobby

$32/month

500 message credits/month, 5 AI Actions, 10MB per agent, 2 members.

Standard

$120/month

4,000 message credits/month, 8 AI Actions, 20MB per agent, 3 members, Voice & Telephony, API access.

Pro

$400/month

15,000 message credits/month, 12 AI Actions, 40MB per agent, 5 members, advanced analytics.

Enterprise

Custom

Unlimited agents, custom roles, SSO, white-labeling, priority support.

Private / Bootstrapped

Target Markets

Industries & Segments

SaaS
E-commerce
Startups
Enterprises
Customer Service Teams

Use Cases

Customer support automation
Lead generation
Internal knowledge base
E-commerce assistance
Multilingual customer service

Notable Customers

Sage
Chuck E Cheese
Miele
IHG

Quick Facts

Headquarters

San Francisco, California, US

Founded

2023

Entity Type

Inc.

Employees

Total Funding

$0 (100% Bootstrapped)

Office Locations

San Francisco

Remote-first workforce

History & Milestones

Feb 2026

Celebrated 3-year anniversary with over 10,000 customers.

Late 2024

Surpassed $8M ARR with a team of 18 people.

Feb 2023

Chatbase launched as a side project by Yasser Elsaid.

June 2023

Reached $1M ARR in just 117 days after launch.

Key Capabilities

No-code AI agent builder

SOC 2 Type II Compliance

GDPR Compliant

Multilingual Support (80+ languages)

Omnichannel Deployment (WhatsApp, Slack, etc.)

Human-in-the-loop escalation

Integrations & Partnerships

Platform Integrations

WhatsApp
Slack
Messenger
Zendesk
Salesforce
Stripe
Calendly
Zapier

Key Partnerships

OpenAI

Supabase

Zapier

Connect

Website

chatbase.co

YouTube

@chatbase_

AI Topics

Chatbase, Inc. focuses on these topics:

Conversational Agents(1)

Customer Communication(1)

Customer Engagement(1)

Back to all developers

Chatbase, Inc.

Chatbase provides a complete platform for building, training, and deploying custom AI support agents that automate customer service and enhance user engagement.

Visit Website