CoSupport AI
Deliver AI-powered customer service trained on a company's solved tickets to achieve high accuracy and fast resolution, aiming for 60% resolution in 60 days.
At a Glance
- SaaS/Tech
- eCommerce
- Education
- Financial Services
- +1 more
AI Tools by CoSupport AI
(1)CoSupport AI
AI Customer Service Automation
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Products & Services
An autonomous support agent that resolves customer queries across chat, email, and social media without human involvement.
An AI copilot for support agents that provides real-time response suggestions and smart assistance during conversations.
A BI module that surfaces actionable insights from customer interactions and integrates with tools like Slack.
An AI-driven multilingual communication tool supporting over 40 languages.
Market Position
Differentiates through high response accuracy (99%) and a patented architecture that reduces hallucinations, offering flexible pricing models compared to traditional seat-based licensing.
Leadership
Founders
Daria Leshchenko
Co-founder of CoSupport AI and CEO of SupportYourApp. Over 15 years of experience in customer support operations and entrepreneurship. Recognized in Inc.'s 2023 Female Founders 200 list.
Roman Lutsyshyn
Co-founder and CTO. Machine learning engineer and inventor of the company's patented AI message generation architecture. Identified flaws in existing bots in 2020 leading to the company's inception.
Executive Team
Alex Khoroshchak
CEO
Joined in 2024 and became CEO six months later. Visionary leader with over 10 years of experience building scalable tech solutions.
Daria Leshchenko
Co-Founder
Entrepreneur and CEO of SupportYourApp with 15+ years in customer support operations.
Founding Story
Founded by Roman Lutsyshyn and Daria Leshchenko after identifying that existing bots were insufficient for complex customer support. They combined Roman's ML expertise with Daria's support operations background to create a patented, human-like AI architecture.
Business Model
Revenue Model
SaaS with multiple pricing structures: Resolution-Based (pay per solved ticket), Server-Based (fixed price for unlimited replies), and Response-Based (pay per reply).
Pricing Tiers
Pay only for solved tickets.
Fixed price with unlimited AI replies.
Pay per reply, scalable for variable volume.
Target Markets
- SaaS/Tech
- eCommerce
- Education
- Financial Services
- BPO/Outsourcing
- Customer support automation
- Pre-sales automation
- Internal AI copilot
- AI-driven business intelligence
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