Fathom
Fathom is an AI-powered meeting intelligence platform that records, transcribes, and analyzes meetings in real-time, automatically generating summaries, action items, and insights to help teams stay present in conversations and eliminate manual note-taking.
At a Glance
- Sales teams
- Customer success teams
- Marketing departments
- Product and engineering teams
- +5 more
AI Tools by Fathom
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Fathom
AI Meeting Transcription Assistant
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Latest News
Fathom selected as one of first startups to receive funding from Zoom's $100M investment fund
Fathom raises $4.7M seed round from early Zoom investors and 90+ angel investors
Fathom named #1 Highest Satisfaction Product of 2024 by G2 with perfect 5.0 rating across 3,000+ reviews
Fathom raises $17M Series A led by Telescope Partners with $2M crowdfunded from 1,300+ users via Wefunder
Products & Services
Free AI notetaker with unlimited recordings, transcription in 25 languages, instant summaries, unlimited storage, and 5 premium calls per month
Advanced AI summaries with expert frameworks, unlimited action items, unlimited Ask Fathom assistant, AI follow-up emails, and customizable meeting bot ($16/user/month)
Team collaboration with shared calls, playlists, global search across team meetings, AI alerts, custom vocabulary, and SSO ($14/user/month, min 2 users)
Enterprise solution with CRM field sync, unlimited CRM users, Deal View for summarizing insights across calls, AI Scorecards for coaching, custom data retention, and professional services ($20/user/month, min 2 users)
Market Position
Fathom positions itself as the #1 AI notetaker on G2 with perfect 5.0 rating, emphasizing its free-forever model, ease of use, and prosumer focus. Unlike sales-focused competitors like Gong (expensive, enterprise-focused), Fathom offers free unlimited recording for all meeting types. Compared to Otter.ai and Fireflies.ai, Fathom emphasizes faster processing (30-second summaries vs 30-minute delays), better CRM integrations, and higher user satisfaction. Key differentiators include botless recording, customizable AI templates, and deep integrations with Zoom and HubSpot where it's the most-installed AI app.
Leadership
Founders
Richard White
Serial entrepreneur. First employee and lead designer at Kiko (Y Combinator S05). Founded UserVoice, a leading customer feedback platform where he served as CEO for many years. Participated in Y Combinator Winter 2021 batch with Fathom.
Executive Team
Richard White
Founder and CEO
Serial entrepreneur who founded UserVoice and was first employee at Kiko (YC S05). Led Fathom from founding in 2020 to becoming #1 rated AI notetaker on G2.
Founding Story
Fathom was founded in 2020 during the COVID-19 lockdown by serial entrepreneur Richard White. While conducting product research for his previous company UserVoice, White realized that manually taking and cleaning up notes during Zoom meetings was an inefficient process that distracted from conversations. He believed transcription would eventually become cheap and that AI would improve enough to generate high-quality notes. He saw a gap in the market as existing tools were too expensive and focused primarily on sales teams, so he set out to create a free, prosumer-focused AI notetaker for all meeting types.
Business Model
Revenue Model
Freemium SaaS model with subscription tiers. Free forever plan for individuals to drive adoption, paid Premium/Team/Business plans for advanced features and team collaboration. Revenue from monthly/annual subscriptions, CRM integrations, and API access.
Pricing Tiers
Unlimited recordings, transcription in 25 languages, unlimited storage, basic summaries, 5 premium calls/month, CRM sync (max 3 users)
Advanced summaries with expert frameworks, unlimited AI action items, unlimited Ask Fathom, AI follow-up emails, Asana integration, custom bot name
Global search, team playlists, collaboration tools (comments, mentions, folders), AI search alerts, keyword alerts, custom vocabulary, SSO
CRM field sync, unlimited CRM users, Deal View, AI Scorecards, coaching metrics, custom data retention, professional services available
Target Markets
- Sales teams
- Customer success teams
- Marketing departments
- Product and engineering teams
- HR and talent acquisition
- Operations teams
- Sales call transcription and CRM updates
- Customer success conversation tracking
- Product and engineering feature request synthesis
- Marketing brainstorming and sentiment analysis
- HR candidate interviews and evaluations
- Operations meeting follow-up and task tracking
- Over 8,500 companies using HubSpot integration
- Scaled from 100 to 100,000+ monthly active users
- 1,300+ users who invested via Wefunder