HackerBay, Inc.
HackerBay, Inc. operates OneUptime, an open-source observability and incident-management platform intended to democratize observability and reduce downtime. OneUptime unifies monitoring, status pages, incident management, on-call scheduling, logs, metrics, traces and AI-assisted incident investigation.
At a Glance
- Software engineering, DevOps and SRE teams
- Startups and small engineering teams needing a low-cost observability stack
- Mid-market and enterprise engineering organizations
- Companies in financial services, healthcare, manufacturing, retail, telecom, travel and public sector
- +1 more
AI Tools by HackerBay, Inc.
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OneUptime
Open Source Observability Platform
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Latest News
OneUptime repository released version 14.0.105.
OneUptime added data-observability billing and monitoring for watched database tables, including freshness, row counts, schema changes and lineage.
OneUptime finalized the Apache 2.0 plus separate Enterprise License model in the repository.
Introducing OneUptime MCP Server for AI-native observability and direct assistant access to monitoring data and actions.
Products & Services
Fully managed cloud observability platform covering monitoring, incidents, on-call, status pages, logs, metrics, traces, workflows and AI.
Free, open-source, self-hosted edition deployable with Docker Compose or Kubernetes/Helm, including air-gapped deployment.
Commercial enterprise edition with capabilities such as SCIM provisioning, audit logs, compliance features, instance-health dashboards and priority support.
Model Context Protocol server that connects AI assistants such as Claude, Cursor and GitHub Copilot to incidents, logs, traces, alerts and monitoring actions.
Market Position
OneUptime positions itself as an open-source, self-hostable and AI-native alternative to fragmented proprietary stacks such as Datadog, PagerDuty and Atlassian Statuspage. Its differentiation is the combination of monitoring, telemetry, incident response, on-call, status pages and AI in one product, with a free Apache-licensed core and private/air-gapped deployment options.
Leadership
Founders
Nawaz Dhandala
Founder and current technical leader of OneUptime; previously founder and CTO of HackerBay and CloudBoost.io. His public profiles also describe prior work at Microsoft and the founding of earlier software projects.
Executive Team
Nawaz Dhandala
Founder and CTO
Founder of OneUptime and previously founder/CTO of HackerBay and CloudBoost.io; public profiles associate him with Microsoft and earlier software ventures.
Founding Story
The company was started by software builders who wanted to make reliable software and observability accessible without the cost and fragmentation of proprietary tools. The OneUptime project grew from the desire for an open-source alternative to expensive, disconnected monitoring, paging and status-page products; its stated initial vision was a unified, self-hostable reliability platform.
Business Model
Revenue Model
Freemium SaaS plus usage-based pricing and paid enterprise/self-hosted licensing. OneUptime offers a free cloud plan and free Community Edition, charges per user on paid cloud plans, and separately charges for active monitors, telemetry ingestion, notifications, watched tables and AI token usage; Enterprise is custom-priced.
Pricing Tiers
One status page, 100 subscribers, unlimited manual monitors, incident management, logs/traces/metrics and five-business-day email support.
Adds unlimited status pages and subscribers, on-call rotation and alerts, 5,000+ integrations, API access and a 99.9% uptime target.
Adds SSO, unlimited teams, advanced access control, faster support, a dedicated account executive and multi-cloud deployment.
Custom features, dedicated engineer, phone support, data residency/retention options, private cloud or SaaS and annual invoicing.
Active monitoring starts at $1 per monitor/month; telemetry starts at $0.10 per GB ingested with 15-day retention; SMS, WhatsApp and calls are $0.10 per unit; AI token usage is $0.02 per 1,000 tokens.
Target Markets
- Software engineering, DevOps and SRE teams
- Startups and small engineering teams needing a low-cost observability stack
- Mid-market and enterprise engineering organizations
- Companies in financial services, healthcare, manufacturing, retail, telecom, travel and public sector
- Organizations requiring self-hosted, private-cloud or air-gapped deployment
- Website, API and service uptime monitoring
- SRE and DevOps incident response
- On-call paging and escalation
- Customer-facing service status communication
- Centralized logs, metrics, traces and application performance observability
- Kubernetes, cloud and infrastructure monitoring
- IBM
- Siemens
- Airbus
- Tesco