Kandid
Kandid builds AI sales agents for Shopify and direct-to-consumer brands. Its agents use a brand's catalog and guidance to answer product questions, recommend products, assist with cart and checkout journeys, and hand conversations to humans across website, Instagram, and WhatsApp.
At a Glance
- D2C and consumer brands
- Shopify merchants
- Fashion and apparel
- Beauty and personal care
- +5 more
AI Tools by Kandid
(1)
AgentSDR
Self Hosted AI Sales Outreach
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Latest News
AgentSDR version 0.3.1 released; Kandid's open-source AI SDR repository listed it as the latest release.
Kandid announced the first public AgentSDR release, version 0.1.0, an MIT-licensed self-hosted AI SDR.
Kandid AI Chatbot & Live Chat appeared in the Shopify App Store with catalog-aware chat, recommendations, cart actions, order lookup, and human handoff.
Kandid published Shopify Conversion Measurement: Track Chat Widget Engagement Events.
Products & Services
Shopify app that syncs a store catalog, answers product questions, recommends variants, supports add-to-cart actions, offers order lookup and human handoff, and reports conversation and purchase attribution.
Catalog-aware website sales assistant that guides product discovery, answers questions, supports brand and policy context, and routes complex conversations to the team.
Instagram DM automation with product recommendations, comment-to-DM keyword triggers, product showcases, Shopify purchase links, unified inbox, analytics, and AI tagging.
WhatsApp Business sales agent that answers incoming messages, recommends products, syncs Shopify products and order status, supports human handoff, and puts conversations in a unified inbox.
Market Position
Kandid positions itself as a revenue-focused, consultative AI salesperson rather than a conventional support chatbot: it is grounded in a merchant's catalog, recommends products, can add items to cart, attributes purchase journeys, and supports multiple consumer channels. Its own comparison content names Tidio, Gorgias, Manifest, Helium, Shopify Inbox, and other ecommerce chatbot or live-shopping products as alternatives; AgentSDR's B2B outbound positioning also compares with Clay, Lemlist, HeyReach, Instantly, Apollo, and Salesloft.
Leadership
Founders
Pulkit Garg
Co-founder of Kandid and founder of YouseAI; his public LinkedIn profile describes him as ex-Bain and focused on growth for D2C brands with Kandid's AI sales layer.
Bhavya Arora
Co-founder of Kandid; her public LinkedIn profile describes her as ex-Bain and EY. She is publicly presented as building Kandid's AI salesperson for D2C brands.
Executive Team
Pulkit Garg
Co-founder
Publicly described as ex-Bain and as founder of YouseAI; his profile focuses on D2C growth and Kandid's AI sales layer.
Bhavya Arora
Co-founder
Public profile describes her as ex-Bain and EY and as building Kandid's AI salesperson for D2C brands.
Founding Story
Kandid's founders describe starting it to address the gap between static D2C ecommerce catalogs and the human, consultative guidance of an in-store salesperson. They wanted AI assistants that could understand a shopper's needs, recommend the right product in real time, and preserve each brand's personality while making online shopping more personal.
Business Model
Revenue Model
Kandid's Shopify product is free to install with paid monthly plans and usage charges based on visitors. AgentSDR is MIT-licensed and self-hosted; its repository says there are no seats, tiers, or per-contact fees for the software, while users pay for their own server, connected accounts, and AI usage.
Pricing Tiers
1,000 free visitors per month; $2 for each additional 1,000 visitors.
$199/year option; 7-day free trial; $2 for each additional 1,000 visitors.
$499/year option; 7-day free trial; $2 for each additional 1,000 visitors.
$999/year option; 7-day free trial; $1 for each additional 1,000 visitors.
Target Markets
- D2C and consumer brands
- Shopify merchants
- Fashion and apparel
- Beauty and personal care
- Home and furniture
- Electronics and gadgets
- D2C product discovery and conversion
- Shopify storefront sales assistance
- Instagram launches, influencer drops, reels, story replies, and comment-to-DM selling
- WhatsApp product guidance and order support
- Fashion and apparel recommendations, fit and size guidance
- Beauty and personal-care product and skin-type guidance
- Frido
- Suroskie
- Foxtale
- SkinInspired