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With AI, Everyone is a Dev. EveryDev.ai © 2026
    1. Home
    2. Developers
    3. ONDUTYOPS LLC

    ONDUTYOPS LLC

    ONDUTYOPS builds support and operations tools for Shopify store owners who are done paying more every time their store grows.

    Visit Website

    At a Glance

    1Tool Listed
    2Products
    6Capabilities
    Discussions
    Lewes, DEHeadquarters
    2025Est.
    Focus Areas
    Customer Engagement
    E-commerce Extensions
    Conversational Agents
    Connect
    Latest News
    Product-Page Dwell Triggers: Turning a Long Look Into a Chat Conversation on ShopifyAug 8, 2026
    Glossary: RMA, Restocking Fee, Store Credit and 12 Other Shopify Returns Terms ExplainedAug 8, 2026
    Markets
    • Shopify merchants
    • E-commerce brands

    AI Tools by ONDUTYOPS LLC

    (1)
    View Arbyn
    Arbyn tool icon

    Arbyn

    AI Support Agent for Shopify

    Customer Eng.E-comm Ext.Conversational AI

    Discussions

    No discussions yet

    Be the first to start a discussion about ONDUTYOPS LLC

    Latest News

    08/08/2026

    Product-Page Dwell Triggers: Turning a Long Look Into a Chat Conversation on Shopify

    arbyn.app
    08/08/2026

    Glossary: RMA, Restocking Fee, Store Credit and 12 Other Shopify Returns Terms Explained

    arbyn.app
    08/08/2026

    How to Set Up Proactive Chat Triggers in Arbyn

    arbyn.app
    08/07/2026

    MCP and Shopify: What the Model Context Protocol Means for AI Shopping Agents

    arbyn.app

    Products & Services

    2
    Arbyn
    2026

    AI-powered live chat and chatbot for Shopify stores that handles customer support and sales. Features flat pricing and specific 'AI employees' for different tasks.

    Tacey
    2026-05-01

    AI Fraud & Order Guard for Shopify that validates orders pre-fulfillment, detects fraud, and corrects addresses.

    Market Position

    Arbyn replaces high-cost ticket-based tools like Gorgias, Zendesk, and Intercom with a flat-rate AI platform. Tacey replaces specialized fraud and order edit tools.

    Leadership

    Founders

    OJ

    Odera Joseph Echendu

    Customer Support Lead at DripShop.live, Technical Support Specialist at Replo (YC S21), Client Success & Support Manager at OJMD Solutions, and Support Lead at Parents Are Human. He has seven years of experience in customer success and technical support for high-growth SaaS and e-commerce companies.

    Executive Team

    OJ

    Odera Joseph Echendu

    Founder

    Seven years leading support ops at companies like Replo and DripShop.live. Designed ONDUTYOPS to solve the scalability and pricing issues of traditional support tools.

    Founding Story

    Founder Odera Echendu was a support professional who used tools like Gorgias and Zendesk and found they punished growth with scaling costs and failed under volume. He built ONDUTYOPS to offer flat-rate, AI-first support tools.

    Business Model

    Revenue Model

    Subscription-based SaaS (Flat monthly fees)

    Pricing Tiers

    Arbyn Starter
    $0

    Free plan for Shopify stores

    Arbyn Growth
    $59/month

    Up to 500 conversations

    Arbyn Unlimited
    $99/month

    Unlimited conversations

    Tacey Scout
    $39/month

    Entry-level order validation

    Tacey Agent
    $59/month

    Up to 1,500 orders

    Tacey Pro
    $99/month

    Full features

    Target Markets

    Industries & Segments
    • Shopify merchants
    • E-commerce brands
    Use Cases
    • Shopify customer support
    • E-commerce sales automation
    • Fraud prevention
    • Order management automation
    Notable Customers
    • Shopify store owners

    Quick Facts

    Headquarters
    Lewes, DE
    Founded
    2025
    Entity Type
    LLC
    0
    Total Funding
    $0 (Bootstrapped)
    Office Locations
    Lewes

    History & Milestones

    2026-05-01

    Launch of Tacey: Order Edit & Validation on the Shopify App Store

    2026

    Launch of Arbyn: AI Support & Sales Agent platform

    2025-10-01

    ONDUTYOPS LLC founded by Odera Joseph Echendu

    Key Capabilities

    6
    AI Employees with specific roles and names
    Flat monthly pricing
    Native Shopify integration
    Pre-fulfillment order validation
    Fraud detection and address correction
    Proactive chat triggers

    Integrations & Partnerships

    Platform Integrations

    • Shopify
    • Gorgias

    Key Partnerships

    Shopify

    Connect

    Website
    arbyn.app
    X / Twitter
    arbynApp
    LinkedIn
    arbyn
    YouTube
    @arbynapp
    Facebook
    arbynapp
    Instagram
    @arbynapp
    TikTok
    @/arbynapp
    Threads
    @/arbynapp

    AI Topics

    3

    ONDUTYOPS LLC focuses on these topics:

    Customer Engagement(1)
    E-commerce Extensions(1)
    Conversational Agents(1)
    Back to all developersSuggest an edit