Paragon
Integration infrastructure platform that enables SaaS and AI companies to ship every integration their customers need, from high-volume ingestion to real-time automation use cases. Provides building blocks to scale integration roadmaps with 70% less engineering effort.
Founding Story
Founded in August 2019 by Brandon Foo and Ishmael Samuel after experiencing integration challenges firsthand at Polymail, their previous company (YC S16). At Polymail, they struggled with building and maintaining vendor-specific integrations, which inspired them to create a solution that would enable any company to build integrations 70% faster than in-house development. Their vision was to become the connecting layer for all software—the 'Plaid for SaaS'—so no company would need to develop or maintain their own SaaS integrations.
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Leadership
Founders
Brandon Foo
CEO & Co-Founder of Paragon. Forbes 30 Under 30 honoree (2021). Graduate of UCLA. Previously co-founder and CEO of Polymail (YC S16) and co-founder of CTRL LA, a software development agency. 2x YC alum (Polymail and Paragon).
Ishmael Samuel
CTO & Co-Founder of Paragon. Forbes 30 Under 30 honoree (2021). 15+ years of software development experience. Previously: Lead Engineer at Uber, CEO of CTRL LA (software development agency, 2018-2020), CTO/Co-Founder of CTRL LA (2014-2016), co-founder of Polymail (YC S16), and Web Developer at Enplug. Member of LA CTO Forum and board member of Midlands African Chamber.
Executive Team
Brandon Foo
CEO & Co-Founder
Forbes 30 Under 30 honoree. UCLA graduate. Previously co-founder and CEO of Polymail (YC S16) and co-founder of CTRL LA software development agency.
Ishmael Samuel
CTO & Co-Founder
Forbes 30 Under 30 honoree. 15+ years of software development experience. Previously Lead Engineer at Uber, CEO of CTRL LA, and co-founder of Polymail.
Business Model
Revenue Model
Usage-based subscription SaaS model. Revenue based on number of Connected Users (defined as the number of tenants or customer organizations using integrations). All-in-one pricing where every plan includes access to full product suite (Managed Sync, ActionKit, and Workflows). Custom quotes required for both Pro and Enterprise tiers.
Pricing Tiers
Includes: Unlimited integrations and custom connectors, fully managed authentication, access to Managed Sync/ActionKit/Workflows, embedded UX or headless SDK, event logs, standard field mapping, user metadata, automatic retries, workflow feature flagging, Connect/Users API, version history, sync frequency up to every minute, ActionKit API/MCP, TypeScript framework, low-code builder, Git sync, release environments, onboarding and email support, connected users dashboard, 90-day task history, GDPR and SOC II compliance
All Pro features plus: Self-host/forward-deploy options (on-premise/single-tenant), dynamic and custom field mapping, priority support and SLAs, dedicated success manager, dedicated Slack channel, SAML-based SSO, professional services, unlimited task history retention, monitoring webhooks, Task History API, role-based access control
Target Markets
- B2B SaaS companies
- Enterprise AI companies
- Mid-market software companies
- Generative AI startups
- Sales enablement platforms
- Meeting and collaboration tools
- Ingestion for RAG (Retrieval-Augmented Generation)
- AI agents tool calling
- AI workflows and automations
- Bidirectional sync with real-time webhooks
- Pre-built automations
- CRM data synchronization
- AI21
- OpenPhone
- Pipedrive
- Appsmith
History & Milestones
Launched Headless Connect Portal
Released Managed Sync product for high-volume data ingestion and Permissions API
Released CRM Integrations for Managed Sync
Released Ticketing Integrations for Managed Sync
Launched Paragon 2.0, ActionKit, and Releases feature
