Phoenix
Arize AI provides a machine learning observability platform designed to monitor, diagnose, debug, and improve AI models in production, decoding the 'black box' of AI systems.
At a Glance
- Enterprise Software
- Generative AI Developers
- Machine Learning Engineers
- Data Science Teams
AI Tools by Phoenix
(1)
Phoenix
AI Browser App Builder
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Latest News
Arize AI Raises $70M Series C to Build the Gold Standard for AI Evaluation & Observability
Arize AI Acquires Velvet to Accelerate Data Ingestion for AI Observability
Arize AI and Couchbase Partner to Bring Observability to RAG Applications
Arize AI Selected by AFWERX for High-Impact AI Projects
Products & Services
Open-source LLM tracing, evaluation, and observability platform.
Enterprise AI observability platform with real-time monitoring, debugging, and evaluation tools.
AI-powered assistant that helps engineers debug and optimize AI traces and dashboards.
Market Position
Arize AI positions itself as the industry leader in AI observability and evaluation, particularly for Generative AI and LLMs, leveraging open-source standards (Phoenix) and enterprise-grade SaaS (AX).
Leadership
Founders
Jason Lopatecki
Co-founder and CEO. Previously Chief Innovation Officer and Co-founder at TubeMogul (acquired by Adobe). Background as a System Architect at Calix and Alcatel.
Aparna Dhinakaran
Co-founder and CPO. Previously ML Engineer at Uber (Michelangelo platform), software engineer at Apple and TubeMogul. Co-founder/CEO of Monitor ML (YC S19). Forbes AI columnist.
Executive Team
Jason Lopatecki
Co-founder & CEO
Former CIO/Co-founder of TubeMogul.
Aparna Dhinakaran
Co-founder & CPO
Former ML Engineer at Uber and Apple.
Board of Directors
Founding Story
Jason Lopatecki and Aparna Dhinakaran founded Arize AI after experiencing the severe challenges of troubleshooting and monitoring complex AI/ML models at TubeMogul and Uber. They recognized the need for a dedicated observability layer to ensure AI systems are reliable, unbiased, and effective.
Business Model
Revenue Model
Freemium / Open-core SaaS model (Arize AX SaaS subscriptions and licenses for Enterprise).
Pricing Tiers
Open-source, self-hosted LLM tracing and evaluation platform.
SaaS for individuals/startups. 25k trace spans/month, 1GB ingestion, 15-day retention.
SaaS for teams. 50k trace spans/month, 10GB ingestion, 30-day retention, email support.
Full observability suite, SOC2/HIPAA, dedicated support, custom retention, optional self-hosting.
Target Markets
- Enterprise Software
- Generative AI Developers
- Machine Learning Engineers
- Data Science Teams
- RAG Optimization
- AI Agent Monitoring
- Hallucination Detection
- Real-time Model Debugging
- Uber
- Klaviyo
- PepsiCo
- Handshake