Pluno AI
Building AI support agents that resolve complex, technical tickets and browser agents that automate web tasks via direct API communication.
At a Glance
- B2B SaaS companies
- Tech startups
- Enterprise support teams
AI Tools by Pluno AI
(1)
Pluno Browser Agent
API First Browser Agent Chrome
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Products & Services
An AI support agent designed to resolve complex, technical customer support tickets by integrating with company knowledge bases and tools like Jira and Notion.
A high-performance Chrome/Edge extension that executes tasks in web applications (HubSpot, Stripe, etc.) by communicating directly with APIs rather than UI clicking.
Market Position
Pluno positions itself as a faster, more reliable alternative to UI-based browser agents by using direct API calls, and as a more capable support agent for technical (not just FAQ) issues.
Leadership
Founders
Alexander Abstreiter
Co-Founder & CEO of Pluno. Previously founded AwesomeQA.
Korbinian Abstreiter
Co-Founder & CTO of Pluno. Previously founded AwesomeQA.
Executive Team
Alexander Abstreiter
Co-Founder & CEO
Korbinian Abstreiter
Co-Founder & CTO
Founding Story
Originally started as AwesomeQA to automate community management on Discord and Telegram, the company evolved into Pluno AI to tackle more complex customer support and browser-based tasks.
Business Model
Revenue Model
Subscription based with modular add-ons and usage-based pricing for resolutions.
Pricing Tiers
Base platform fee tied to ticket volume (e.g., €850/mo for 1K-3K tickets).
Modular add-on for agent assistance.
Pay-per-resolution for automated customer support.
Automated QA for support interactions.
Specialized agent for technical troubleshooting.
Target Markets
- B2B SaaS companies
- Tech startups
- Enterprise support teams
- Customer support automation
- Technical troubleshooting
- Web task automation
- CRM and payment processing automation
- Maxio