Retell AI
Retell AI's mission is to help companies scale their call center operations using AI by providing a platform for building, deploying, and managing human-like AI voice agents.
At a Glance
- BPOs
- Enterprise Call Centers
- SMEs
- Healthcare
- +3 more
AI Tools by Retell AI
(1)
Retell AI
AI Voice Agent Platform
Discussions
No discussions yet
Be the first to start a discussion about Retell AI
Latest News
Upgraded Retell AI Voice Platform Enables Corporate Call Centers to Deploy Infinite AI Agents; Revenue Exceeds $40M ARR
Retell AI Recognized in 2026 G2 Best Software Awards as Best Agentic AI Software
Retell AI targets human bottlenecks in agentic voice AI with automated QA
Inc. Names Evie Wang, Co-founder and CMO of Retell AI, to Its 2026 Female Founders 500 List
Products & Services
LLM-based voice-first conversational agents for inbound and outbound calls with human-like latency and fluency.
Text-based AI agents for customer interaction across web, app, and SMS.
Automated QA solution for monitoring and improving the performance of AI voice agents.
Developer-friendly API for building custom voice AI integrations with ultra-low latency.
Market Position
Differentiated by its ultra-low latency conversational engine and 'agentic framework' that allows for human-standard fluency and production-ready guardrails, leading to rapid ARR growth to $40M+ in two years.
Leadership
Founders
Bing Wu
Co-founder and CEO. Former Product Manager at ByteDance. Background in engineering with an interest in the human brain and AI.
Zexia Zhang
Co-founder and CTO. Former engineer at Google specializing in speech and NLP (Natural Language Processing).
Todd Li
Co-founder and President. Serial entrepreneur and founder of several venture-backed startups.
Weijia Yu
Co-founder and COO. Former engineer/product specialist at Meta (Facebook).
Evie Wang
Co-founder and CMO. Background in design and marketing. Named to Inc. 2026 Female Founders 500 list.
Executive Team
Bing Wu
CEO
Ex-ByteDance PM, AI engineering background.
Zexia Zhang
CTO
Ex-Google speech/NLP expert.
Board of Directors
Founding Story
Founded by five ex-big-tech engineers (from Google, Meta, ByteDance) with the vision to replace traditional IVR systems and inefficient call centers with ultra-low latency, empathetic AI voice agents.
Business Model
Revenue Model
Usage-based API and message fees (minutes/messages) plus monthly subscriptions for phone numbers, SMS, and concurrency.
Pricing Tiers
$10 free credits, 20 concurrent calls, 10 free knowledge bases.
Usage-based pricing for voice agents.
Usage-based pricing for chat agents.
Lower per-minute rates (as low as $0.05), dedicated support, private Slack channel, and higher limits.
Target Markets
- BPOs
- Enterprise Call Centers
- SMEs
- Healthcare
- Financial Services
- Insurance
- Customer Support Automation
- Lead Qualification
- Appointment Scheduling
- Debt Collection
- Healthcare Patient Coordination
- Logistics Dispatch
- Pine Park Health
- Medical Data Systems
- SWTCH