Smarsh
Smarsh helps organizations manage risk and uncover value within their electronic communications through cloud-based capture, archiving, and supervision solutions.
At a Glance
- Financial Services
- Public Sector
- Healthcare
- Legal Services
AI Tools by Smarsh
(1)Smarsh
AI Communications Compliance Platform
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Latest News
Smarsh Founder Stephen Marsh Receives Inc. Magazine's First-Ever Legacy Award
Smarsh Named to Inc. 5000 for 18th Consecutive Year
Smarsh CONNECT 2026 Industry Conference in New York City
Smarsh Releases 2026 Compliance Horizon Insights Report on AI Governance
Products & Services
Unified platform for AI-powered capture, archiving, and supervision across 100+ channels.
Archiving solution tailored for small-to-mid-sized financial firms (broker-dealers, RIAs).
Scalable archiving and compliance solution for large, global financial institutions.
Capture solutions for mobile, web, and social channels including Teams, WhatsApp, and Slack.
Market Position
Dominant global leader in Digital Communications Governance and Archiving, consistently recognized in the Gartner Magic Quadrant for over a decade.
Leadership
Founders
Stephen Marsh
Founder and Chairman of Smarsh. Previously a software consultant for financial services firms. Started Smarsh out of his apartment in Brooklyn.
Executive Team
Kim Crawford Goodman
Chief Executive Officer
Former President of Worldpay US and held senior leadership roles at American Express, Dell, and Bain & Company.
Stephen Marsh
Founder and Chairman
Original founder of the company, now serving as Chairman of the Board.
Board of Directors
Founding Story
Smarsh was started in 2001/2002 by Stephen Marsh out of his apartment in Brooklyn as a software consulting company. It evolved into a leading compliance firm after identifying a critical need for email archiving in the financial services industry.
Business Model
Revenue Model
Software-as-a-Service (SaaS) subscription model based on user count and data storage/channel requirements.
Pricing Tiers
Designed for smaller firms needing compliance archiving.
Advanced features for larger mid-market firms.
Customized solutions for global tier-1 financial institutions.
Target Markets
- Financial Services
- Public Sector
- Healthcare
- Legal Services
- Regulatory compliance
- E-discovery
- Risk management
- Data governance
- Janney Montgomery Scott
- Over 6,500 global customers including top-tier banks and broker-dealers