Hamming

Hamming is the category-leading platform for voice agent quality assurance, providing automated testing and production monitoring for AI-powered voice and chat agents. Built by a team with experience scaling ML systems at Tesla and mission-critical infrastructure at Citizen, Hamming helps teams catch issues before they impact customers through comprehensive pre-launch testing and continuous production monitoring.

The platform enables teams to validate agent behavior across diverse scenarios including accents, background noise, interruptions, and edge cases. With support for 65+ languages and regional accents, Hamming simulates real-world conditions to ensure voice agents perform reliably in production environments.

• Auto-Generated Test Scenarios - AI automatically generates hundreds of test cases from your agent's prompt, covering happy paths, edge cases, and adversarial inputs without manual test case writing
• Production Call Monitoring - Score 100% of production calls automatically with real-time quality scoring, detecting hallucinations, policy violations, and quality degradation as they happen
• 50+ Built-in Metrics - Track latency, hallucinations, sentiment, compliance, turn-taking, and more with detailed component-level breakdowns for STT, LLM, and TTS
• Load Testing at Scale - Run 1,000+ concurrent test calls to stress-test infrastructure and identify breaking points before peak traffic impacts customers
• CI/CD Integration - Trigger tests on every deploy via REST APIs, integrate with GitHub Actions or Jenkins, and block bad prompts from reaching production
• Production Call Replay - Convert any failed production call into a replayable test case with one click, preserving original audio, timing, and caller behavior
• Compliance and Security - SOC 2 Type II certified with HIPAA BAA available, featuring red-teaming for prompt injection, jailbreaks, and PII leakage testing
• Multi-Platform Support - Native integrations with Vapi, Retell, 11Labs, LiveKit, Pipecat, and more with SIP and WebRTC connectivity options

To get started, connect your agent by dialing a SIP number or via WebRTC, paste your prompt or connect via API, and run your first test in under 10 minutes. Hamming auto-generates test suites and provides detailed reports with call recordings, transcripts, and metrics for comprehensive voice agent QA.