DevRev
DevRev is an AI-native platform that unifies customer support and product development through human-AI collaboration, helping companies become more customer-centric.
At a Glance
- SaaS
- Enterprise Software
- Technology Services
- Fintech
- +1 more
AI Tools by DevRev
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DevRev
AI Platform for Support and Dev
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Products & Services
An AI teammate that unifies data, search, and automation across organizations, acting as a conversational assistant for all teams.
AI-driven ticket resolution and customer support management application.
Project and roadmap management tool for engineering and product teams to track issues and coordinate development.
Operations and monitoring tool for tracking user behavior, feedback, and system health metrics.
Market Position
DevRev positions itself as a 'unified AI teammate' platform that replaces fragmented tools like Jira and Salesforce with a single, AI-native environment.
Leadership
Founders
Dheeraj Pandey
Co-founder & CEO. Previously founded and led Nutanix (largest tech IPO of 2016). Former software engineer at Oracle and held senior roles at Microsoft.
Manoj Agarwal
Co-founder & President. Previously Senior Vice President of Engineering at Nutanix. Expert in large-scale cloud infrastructure and product teams.
Executive Team
Dheeraj Pandey
CEO & Co-founder
Former CEO/Founder of Nutanix; experience at Oracle and Microsoft.
Manoj Agarwal
President & Co-founder
Former SVP Engineering at Nutanix.
Board of Directors
Founding Story
Founded by Nutanix alumni Dheeraj Pandey and Manoj Agarwal, DevRev aims to bridge the 'chasm' between product development (Dev) and customer-facing revenue teams (Rev). The vision is to replace legacy silos with a unified data model and AI teammates.
Business Model
Revenue Model
Consumption-based credit system (pay-as-you-go) with tiered subscription plans.
Pricing Tiers
Search + act + automate for individuals and small teams; includes basic connectors and support.
Scale with 100+ marketplace connectors, conversational analytics (Text2SQL), and silver support.
Enterprise-grade with custom AI connectors, fine-tuned analytics, and gold-level support.
Target Markets
- SaaS
- Enterprise Software
- Technology Services
- Fintech
- Manufacturing
- Customer Support Resolution
- Sales Team Workflows
- Product Roadmap Management
- IT Service Desk Automation
- Operations Monitoring
- Atlassian
- Siemens
- Ring
- Kissht