DevRev

DevRev is a conversational AI platform that connects customer support, product development, and team collaboration into a unified system. The platform features "Computer," an AI teammate that unifies data across tools, answers questions, reasons through problems, and takes action through specialized AI agents. DevRev helps teams reduce manual work, improve customer resolution rates, and streamline operations by breaking down silos between support, development, and product teams.

• Unified Data Platform connects structured and unstructured data from spreadsheets, emails, tickets, customer records, and business applications into one AI-ready source of truth, eliminating data silos across your organization.

• AI-Powered Search enables powerful search capabilities across tools like Google Workspace, Notion, business apps, and the web, allowing teams to find information instantly.

• Agent Studio lets you build, customize, and deploy AI agents that can create tickets, update records, coordinate work across teams, resolve customer issues, route complex requests, and follow up with customers automatically.

• Customer Experience Agents improve resolution rates across every channel by answering questions, resolving issues, and driving value 24/7 with up to 85% of tickets resolved without human intervention.

• Support Team Command Center provides a centralized hub for customer support that automatically resolves common tickets, routes complex ones to subject matter experts, and keeps conversations on track.

• Builder Tools help development teams build, test, and release with clarity by connecting people, handling issues, managing roadmaps, and automating time-consuming tasks.

• User Insights tracks user behavior, feedback, and sentiment to help teams fully understand and improve the user experience.

• Real-time Analytics identifies trends, risks, and opportunities in your data with conversational analytics that go beyond simple natural language to SQL queries.

• Human-in-the-Loop maintains human oversight when needed while enabling effortless task automation with specialized AI agents.

To get started with DevRev, teams can book a demo or sign up for the waitlist to try Computer. Startups can apply for the Startup Program offering up to $10K in credits for 12 months free. The platform integrates with existing business tools and provides extensive documentation, training through DevRevU, and API references for developers building custom extensions.