eesel, Inc
eesel AI provides autonomous AI teammates that act as support agents and content writers, integrating into existing apps to learn and answer questions based on company knowledge.
At a Glance
- B2B SaaS
- E-commerce
- HealthTech
- Education
AI Tools by eesel, Inc
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eesel AI
AI Support Agent for Helpdesks
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Latest News
eesel AI launches comparison guides for top helpdesk alternatives (Ada, Crisp, Chatbase).
eesel AI recognized as a revolutionizing CX solution with AI agents.
eesel AI reports revenue milestone of $880K ARR.
Expansion of AI Agent capabilities to include automated content writing and publishing.
Products & Services
An autonomous agent that answers support tickets, drafts responses, and triages issues by learning from company knowledge.
A tool that researches, drafts, and publishes blog posts in the company's voice based on existing documentation.
An agent designed to answer product questions and handle order inquiries for online retailers.
Market Position
A plug-and-play, autonomous AI teammate that differentiates by its ability to ingest massive internal knowledge bases and integrate deeply into existing workflows (Slack, Zendesk) without requiring per-seat fees.
Leadership
Founders
Amogh Sarda
Co-founder and CEO. Previously a Product Manager at Intercom and Atlassian. Co-founder of Switcheroo and Thyme. Education: University of New South Wales (UNSW).
Patrick Teen
Co-founder and CTO. Previously an Engineer at Atlassian and Software Engineer at Vesta Solutions.
Executive Team
Amogh Sarda
CEO & Co-founder
Ex-Intercom and Atlassian Product Manager.
Patrick Teen
CTO & Co-founder
Ex-Atlassian Software Engineer.
Board of Directors
Founding Story
Amogh Sarda and Patrick Teen, both former employees at Atlassian, founded eesel to solve the challenge of fragmented company knowledge. Initially launched as eesel.app—a browser extension for document organization—the company pivoted in 2023 to eesel.ai to leverage LLMs for building fully autonomous AI support agents.
Business Model
Revenue Model
SaaS subscription with usage-based billing per ticket or conversation.
Pricing Tiers
Pay-as-you-go usage billing per ticket or helpdesk conversation; no monthly minimum.
Includes platform and integrations; pay-as-you-go usage on top; includes Advanced Skills like gaps detection.
Adds compliance, SSO, HIPAA, signed cloud service agreement, and a dedicated account manager.
Target Markets
- B2B SaaS
- E-commerce
- HealthTech
- Education
- Customer support automation
- Automated blog content generation
- E-commerce customer service
- Internal knowledge discovery
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