eesel AI
eesel AI instantly integrates with your favorite tools like Zendesk, Freshdesk, Jira, and Confluence, quickly learning from your documentation, knowledge base, and past support tickets. It then becomes a seamless part of your workflow, assisting your team like an experienced teammate, improving efficiency, and helping you deliver faster, more accurate responses.
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Demo Video for eesel AI
Watch on YouTube
Stats on eesel AI
Pricing and Plans
(Paid)
Team
$239/month
- Train on website, docs, and more
- Copilot for helpdesk
- Integrate with Slack
- Reports
- Up to 3 bots
- Up to 1,000 interactions per month
Business
$639/month
- Everything included in Team
- Train on your past tickets
- Integrate with Microsoft Teams
- AI actions like triage tickets or make API calls
- Bulk simulate over past tickets
- EU data residency
- Unlimited bots
- Up to 3,000 interactions per month
Custom
Contact for pricing
- Everything in other plans
- Orchestrate multiple AI agents in workflows
- Advanced AI actions
- Custom integrations
- Custom data retention
- Advanced security & controls
- Unlimited AI interactions
Free Trial
7 days
- Free trial available
Features
- AI agents for autonomous customer support handling
- AI copilot for drafting reply suggestions
- AI triage for automatic ticket categorization and routing
- Website chatbot deployment and customization
- Internal chat integration with Slack and Microsoft Teams
- Learning from past tickets
- help centers
- and documentation
- Multilingual customer support capabilities
- Simulation and testing over historical ticket data
- Custom API integrations and workflow automation
- Real-time performance analytics and reporting
- Brand voice customization and tone matching
- Escalation management to human agents
- Email automation and draft generation
- Knowledge base integration and search
AI Capabilities
- Natural language understanding for customer inquiries
- Context-aware response generation based on company knowledge
- Automated ticket classification and prioritization
- Brand voice learning and tone matching
- Multi-language customer communication
- Escalation decision making and handoff management
- Real-time API integration and data retrieval
- Historical conversation analysis and learning
- Automated workflow execution and task completion
- Sentiment analysis and customer satisfaction tracking
Integrations
Zendesk
Freshdesk
Intercom
Jira Service Management
Gorgias
ServiceNow
HelpScout
Front
Hubspot Service Hub
Slack
Microsoft Teams
Discord
Confluence
Google Docs
Notion
SharePoint
Shopify
BigCommerce
Magento
Gmail
Outlook
Salesforce Service Cloud
Google Drive
OneDrive
Platform & System Requirements
Supported Platforms
Web
API
Browser Extension
System Requirements
Operating System
Web-based platform accessible from any operating system
RAM
Not specified
Processor
Not specified
Disk Space
Not specified