eesel AI
eesel AI links to your tools, learns from docs and tickets, and works in your workflow like a teammate.
At a Glance
Pricing
Try eesel AI for 7 days with access to Free trial available.
Engagement
Available On
About eesel AI
eesel AI instantly integrates with your favorite tools like Zendesk, Freshdesk, Jira, and Confluence, quickly learning from your documentation, knowledge base, and past support tickets. It then becomes a seamless part of your workflow, assisting your team like an experienced teammate, improving efficiency, and helping you deliver faster, more accurate responses.
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Pricing
7 days
Try eesel AI for 7 days with access to Free trial available.
- Free trial available
Team
Designed for teams with Train on website, docs, and more and Copilot for helpdesk and collaboration features.
- Train on website, docs, and more
- Copilot for helpdesk
- Integrate with Slack
- Reports
- Up to 3 bots
- Up to 1,000 interactions per month
Business
Enterprise-grade solution with Everything included in Team and Train on your past tickets and dedicated support.
- Everything included in Team
- Train on your past tickets
- Integrate with Microsoft Teams
- AI actions like triage tickets or make API calls
- Bulk simulate over past tickets
- EU data residency
- Unlimited bots
- Up to 3,000 interactions per month
Custom
Custom plan with Everything in other plans and Orchestrate multiple AI agents in workflows.
- Everything in other plans
- Orchestrate multiple AI agents in workflows
- Advanced AI actions
- Custom integrations
- Custom data retention
- Advanced security & controls
- Unlimited AI interactions
Capabilities
Key Features
- AI agents for autonomous customer support handling
- AI copilot for drafting reply suggestions
- AI triage for automatic ticket categorization and routing
- Website chatbot deployment and customization
- Internal chat integration with Slack and Microsoft Teams
- Learning from past tickets
- help centers
- and documentation
- Multilingual customer support capabilities
- Simulation and testing over historical ticket data
- Custom API integrations and workflow automation
- Real-time performance analytics and reporting
- Brand voice customization and tone matching
- Escalation management to human agents
- Email automation and draft generation
- Knowledge base integration and search
Integrations
Demo Video
