eesel AI icon

eesel AI

eesel AI instantly integrates with your favorite tools like Zendesk, Freshdesk, Jira, and Confluence, quickly learning from your documentation, knowledge base, and past support tickets. It then becomes a seamless part of your workflow, assisting your team like an experienced teammate, improving efficiency, and helping you deliver faster, more accurate responses.

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Demo Video for eesel AI

Developer

eesel, Inc. is an AI company founded in 2020 that builds intelligent customer service automation tools. Based in Sydney, Australia, the…read more

Pricing and Plans

PlanPriceFeatures
Team$239/monthly
  • Train on website, docs, and more
  • Copilot for helpdesk
  • Integrate with Slack
  • Reports
  • Up to 3 bots
  • Up to 1,000 interactions per month
Business$639/monthly
  • Everything included in Team
  • Train on your past tickets
  • Integrate with Microsoft Teams
  • AI actions like triage tickets or make API calls
  • Bulk simulate over past tickets
  • EU data residency
  • Unlimited bots
  • Up to 3,000 interactions per month
CustomContact us
  • Everything in other plans
  • Orchestrate multiple AI agents in workflows
  • Advanced AI actions
  • Custom integrations
  • Custom data retention
  • Advanced security & controls
  • Unlimited AI interactions

System Requirements

Operating System
Web-based platform accessible from any operating system
Memory (RAM)
Not specified
Processor
Not specified
Disk Space
Not specified

AI Capabilities

Natural language understanding for customer inquiries
Context-aware response generation based on company knowledge
Automated ticket classification and prioritization
Brand voice learning and tone matching
Multi-language customer communication
Escalation decision making and handoff management
Real-time API integration and data retrieval
Historical conversation analysis and learning
Automated workflow execution and task completion
Sentiment analysis and customer satisfaction tracking