Genway
Genway builds AI-native software for customer-centric companies. Its current Dial product is a communications stack that gives AI agents a real phone identity so they can place and receive calls, send SMS and WhatsApp messages, and use iMessage through APIs and agent tools.
At a Glance
- Product, design, UX and market-research teams
- Customer-centric software enterprises and CPG brands
- Developers and teams building autonomous AI agents
- Businesses needing voice, SMS, WhatsApp or iMessage automation
- +1 more
AI Tools by Genway
(1)
Dial
AI Telecom API for Agents
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Products & Services
Conversational-AI research platform for automated user interviews, including interview design and management, smart follow-up questions, speech-emotion and facial-expression capture, real-time summaries, AI tagging and workflow integrations.
Communication stack for AI agents. It provisions real phone numbers and supports voice calls, SMS, WhatsApp and iMessage through a REST API, MCP server, CLI and SDKs, with unified webhooks and inbound-event handling.
Market Position
Dial positions itself as agent-native communications infrastructure rather than a conventional human-oriented CPaaS. It competes with Twilio and Telnyx on programmable communications, with Vapi and Retell on AI voice, and with agent-phone products such as AgentPhone and Saperly; its differentiation is a persistent agent phone identity combining voice, SMS, WhatsApp and iMessage, plus MCP/CLI onboarding and one unified webhook.
Leadership
Founders
Natan Voitenkov
Co-founder and CEO; ex-Google, Ironman and UWC alumnus.
Gal Dayan
Co-founder and CTO; real-time Big Data infrastructure specialist, formerly associated with Justt and Matzov.
Omri Ben-Shoham
Co-founder and VP R&D; former Salesforce conversational-AI specialist.
Executive Team
Natan Voitenkov
Co-Founder & CEO
Ex-Googler, Ironman and UWC alumnus.
Gal Dayan
Co-Founder & CTO
Real-time Big Data infrastructure specialist; formerly associated with Justt and Matzov.
Founding Story
Genway began when three friends with backgrounds at Google, Justt and Salesforce experienced the difficulty of getting actionable customer feedback. The journey started at a Tel Aviv FinTech hackathon in August 2022, followed by more than 100 validation conversations with software enterprises; the team incorporated in Delaware in May 2023. Genway first released Lulu v1.0, an AI-interview prototype, and later built Dial to address the inability of autonomous agents to use real-world phone communications.
Business Model
Revenue Model
Usage-based prepaid/pay-as-you-go communications billing, with recurring per-number subscriptions and negotiated enterprise rates; Genway AI also offers a software research platform with a free-start/demo funnel.
Pricing Tiers
$5 free credit at signup; usage is metered and prepaid. iMessage is free when using an iMessage number.
Committed rates, white-glove onboarding, dedicated account manager, uptime SLA and custom invoicing/terms.
Listed in the effective Dial terms as a recurring per-number subscription.
Target Markets
- Product, design, UX and market-research teams
- Customer-centric software enterprises and CPG brands
- Developers and teams building autonomous AI agents
- Businesses needing voice, SMS, WhatsApp or iMessage automation
- Enterprise teams requiring compliance, onboarding and committed communications capacity
- AI agents receiving SMS verification and one-time-password codes
- Agents calling vendors, leads, customers or on-call personnel
- Appointment reminders, confirmations and rescheduling
- Customer support and follow-up workflows
- International agent messaging over SMS and WhatsApp
- Autonomous agents that need a persistent communication identity
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