Guru Technologies, Inc.
Guru is an enterprise governed knowledge layer and AI knowledge platform. It structures, governs, verifies, and delivers trusted, cited, permission-aware answers from company knowledge to employees and AI tools wherever work happens.
At a Glance
- Enterprise and mid-market companies
- Customer support and contact centers
- Sales and revenue organizations
- HR, People Operations, and internal communications teams
- +1 more
AI Tools by Guru Technologies, Inc.
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Guru
Enterprise Knowledge Management for AI
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Latest News
Published 'Agentic Knowledge Base vs. Enterprise Search vs. RAG,' positioning agentic knowledge bases as governing knowledge rather than only finding documents or grounding answers.
Published 'What Is an Agentic Knowledge Base?' explaining Guru's human-directed, agent-led approach to discovering, drafting, verifying, and retiring knowledge.
Guru is now listed on AWS Marketplace, enabling purchase through existing AWS committed spend.
CEO Rick Nucci published lessons from rebuilding Guru for the AI era, including the shift toward agentic knowledge management and consumption-oriented pricing.
Products & Services
Enterprise knowledge management and AI platform that connects and indexes sources, governs permissions, verifies content, and delivers trusted answers across workflows.
AI enterprise search across connected company sources, combining retrieval with expert verification and cited answers.
Searches across company applications and returns AI-powered answers directly inside Slack.
Purpose-built agents that identify knowledge gaps, extract information, draft documentation, verify content, and help maintain knowledge automatically.
Market Position
Guru positions itself beyond a conventional wiki or document search tool as a governed knowledge layer for both humans and enterprise AI. Its differentiation is the combination of cross-source indexing, source-permission inheritance, cited answers, expert verification, automated knowledge maintenance, and workflow-native delivery. It competes with enterprise search and knowledge-management platforms such as Glean, Confluence, Bloomfire, Tettra, and Slab, as well as knowledge-base and service platforms including Salesforce Knowledge and Zendesk Guide.
Leadership
Founders
Rick Nucci
Serial entrepreneur; founded Boomi and served as its CTO before Dell acquired Boomi in 2010, then ran the Boomi business at Dell. He is Guru's co-founder and CEO.
Mitchell (Mitch) Stewart
Software engineering leader who joined Dell Boomi as a software engineer in 2002 and later became its director of engineering. He is Guru's co-founder and CTO.
Executive Team
Rick Nucci
Co-founder and CEO
Founded Boomi, served as its CTO, and ran Boomi at Dell after its 2010 acquisition.
Mitchell (Mitch) Stewart
Co-founder and CTO
Former Dell Boomi software engineer and director of engineering; leads Guru product development, QA, security, scalability, and reliability.
Founding Story
Nucci and Stewart had experienced the problem of employees struggling to find current, reliable information while working together at Boomi. They started Guru to bring the knowledge employees need directly into their workflows and keep it accurate and current; the company launched commercially in 2015.
Business Model
Revenue Model
B2B SaaS sold through paid enterprise packages and subscriptions, historically priced per user/seat with free or trial entry points; Guru's current offering is packaged around platform, AI and knowledge-management expertise, and enterprise governance, with custom pricing and increasing consumption-oriented economics for agent work. It is also sold through AWS Marketplace.
Pricing Tiers
Current pricing page describes a package customized to customer scale, knowledge complexity, and AI maturity, including the platform, AI & KM strategy services, and enterprise governance.
Target Markets
- Enterprise and mid-market companies
- Customer support and contact centers
- Sales and revenue organizations
- HR, People Operations, and internal communications teams
- Technology, SaaS, e-commerce, financial services, healthcare, insurance, and other knowledge-intensive industries
- Trusted internal enterprise search and knowledge retrieval
- Customer support and contact-center enablement
- Sales enablement and in-workflow coaching
- Employee onboarding, training, and HR self-service
- Internal communications and change management
- Turning Slack conversations, meetings, tickets, and other work artifacts into governed documentation
- Shopify
- Spotify
- Slack
- Zoom