Guru

Guru, made by Guru Technologies, Inc., is an enterprise knowledge management platform that connects company sources into one governed knowledge layer. It delivers cited, permission-aware answers to employees and to AI tools through Slack, Microsoft Teams, a browser extension, a web app, and MCP.

What It Is

Guru indexes content from connected enterprise apps, databases, and file systems, and each source keeps its original access controls. Knowledge Agents then work on that content: they detect duplicate and conflicting material, find gaps, and draft documentation from conversations, meetings, and tickets. Drafts are routed to subject-matter experts for review before they enter the knowledge base.

Verification and Continuous Improvement

Guru's features page says automated verification handles roughly 80-90% of verification through usage signals, content age, and policy rules, escalating to experts only when needed. Stale or low-trust content is flagged and archived with human-in-the-loop safeguards. An AI Training Center logs every agent interaction, including questions, answers, feedback, and corrections. A correction made once is said to propagate across every surface and every connected AI tool.

AI Interactions and Delivery

Knowledge Agents provide chat, Q&A, deep research that produces cited reports, guided conversations, scoped web search limited to admin-approved domains, and actions in connected systems such as creating tickets. Custom Knowledge Agent Skills define how the agent handles specific tasks. External AI systems can use governed knowledge through an MCP server, API, and CLI.

Security and Governance

The site lists enforced citations, audit logs and lineage, role-based access, SSO (SAML) and SCIM, encryption, regex-based DLP masking at ingestion, and configurable guardrails. Guru also lists SOC 2 Type II, and HIPAA and GxP support.