Laserfiche
Laserfiche creates software that accelerates how business gets done and helps people discover how technology can transform the world. Its intelligent content platform combines document and records management, process automation, data capture, governance and AI to help organizations digitally transform operations.
At a Glance
- Government and public sector
- Education and higher education
- Financial services and banking
- Healthcare
- +6 more
AI Tools by Laserfiche
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Laserfiche
Enterprise Content and Workflow Automation
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Latest News
Laserfiche Names Garrett Boss as CIO to Lead Enterprise IT, Security, and Business Transformation
Laserfiche Launches Advanced Enterprise Security with Multi-Region Disaster Recovery and GovRAMP-Ready Compliance
ChannelVision Magazine Honors Laserfiche with 2026 Visionary Spotlight Award
Info-Tech Research Group Recognizes Laserfiche as a Champion in the 2026 Enterprise Content Management Emotional Footprint Report
Products & Services
Cloud-first enterprise content management platform for managing content, automating work, governing information and connecting business systems.
AI capabilities including virtual assistants/agents, document intelligence, extraction, classification, tagging, summarization and natural-language automation of multi-step workflows.
Centralized document and records repositories with built-in intelligence, audit trails, granular access controls, secure sharing, records requests, contract review, accounts payable and case management capabilities.
Low-code business-process automation with forms, workflows, reporting and analytics for automating work end to end.
Market Position
Laserfiche positions itself as a cloud-first intelligent-content and enterprise-automation platform spanning document/records management, AI, low-code process automation, governance and integrations. It competes with broad ECM and content-platform vendors such as OpenText, Hyland (OnBase/Alfresco), DocuWare, M-Files, Microsoft SharePoint and Box; its differentiation is the combination of content management, automation, AI and governance in one platform, with cloud and self-hosted options and a large integration ecosystem.
Leadership
Founders
Nien-Ling Wacker
Technology pioneer and one of the first people to develop a document-management software solution; Laserfiche describes her as one of the very first women in the field. She started Laserfiche from her California home.
Executive Team
Karl Chan
Chief Executive Officer
Michael Allen
Chief Technology Officer
Board of Directors
Founding Story
Nien-Ling Wacker founded Laserfiche in 1976 after seeing the opportunity to use technology to replace paper-based work and help organizations work smarter. The initial software was built from her California home; the founding vision was to make technology transformative and useful, a vision the company says continues today.
Business Model
Revenue Model
Per-user subscription pricing for Laserfiche Cloud, with annual or monthly billing; enterprise customers can also buy self-hosted licenses and professional services/implementation. The platform additionally monetizes usage allowances such as API calls and AI units, and routes sales through demos and solution-provider partners.
Pricing Tiers
100GB storage per user, 1 repository, 1,000 AI units/year and 50,000 API calls/month.
100GB storage per user, 3 repositories, 50,000 AI units/year and 150,000 API calls/month; adds lifecycle management, SSO/MFA/SCIM and public-facing portals.
30TB per account, 3 repositories, 250,000 AI units/year and 500,000 API calls/month; adds enterprise security, replication, disaster recovery and expanded monitoring.
Cloud plan for individuals and small teams to store documents securely.
Self-hosted deployment with classic document-management capabilities.
Target Markets
- Government and public sector
- Education and higher education
- Financial services and banking
- Healthcare
- Manufacturing
- Insurance
- Accounts payable and invoice processing
- Contract review and management
- Customer onboarding and CRM-connected workflows
- HR onboarding and employee lifecycle processes
- IT ticket processing
- Records requests and public-sector information access
- DHL Aviation
- Orano
- Stonehage Fleming
- Palo Alto Unified School District