Laserfiche
Intelligent content management platform combining document and records management, data capture, workflow automation, and AI.
At a Glance
About Laserfiche
Laserfiche is an enterprise content management and business process automation platform. Its site describes it as an intelligent content platform that helps organizations manage documents, automate work, and make decisions by bringing people, processes, and AI together. Laserfiche says it was founded in 1976 and is headquartered in Long Beach, California.
What It Is
Laserfiche is a content services platform for centralizing documents and records, capturing data from structured and unstructured sources, and automating business processes. The company states it captures and processes content such as invoices, contracts, handwritten forms, and scanned permits. Document management features include centralized content, collaboration, and audit trails to support compliance needs.
Automation and AI
Process automation is low-code and uses prebuilt solution templates and forms, with hundreds of free workflows and forms available through the Laserfiche Solution Marketplace. Laserfiche AI is described as supporting process automation, improved search and retrieval, data analysis, and streamlined workflows. The homepage promotes agentic AI and autonomous execution, and a recent product update post mentions AI-assisted form fill and expanded agent capabilities. Intelligent Data Capture includes Smart Fields.
Governance and Integrations
Information governance features let organizations set custom rules for retention, security, privacy protection, accessibility, and auditing, with GDPR and HIPAA cited as example requirements. Integration tools connect Laserfiche with other business applications, and the Developer Center offers RESTful web APIs. A self-hosted Laserfiche 12 release is also offered.
Where It Is Used
Solution pages target departments such as accounting and finance, human resources, IT, and legal and compliance. Industry pages cover education, financial services, government, manufacturing, and logistics. Laserfiche cites analyst recognition, including a Leader placement in the 2026 Gartner Magic Quadrant for Document Management, which is a vendor-published claim.
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Pricing
Professional
Transform processes from end to end with powerful automation and integration tools. Starts at 5 users.
- 100GB storage per user
- 1 Repository
- 1,000 AI Units/year
- 50,000 API calls/month
- Automate business processes
- Custom forms
- Process reporting and analytics
- Laserfiche AI Agents
- Enterprise app integration
- Granular permissions, role-based access controls
- Audit logging
Business
Scale across departments with extensive administration and compliance features. Starts at 25 users.
- 100GB storage per user
- 3 Repositories
- 50,000 AI Units/year
- 150,000 API calls/month
- Records Lifecycle Management
- SSO, MFA, SCIM provisioning and automated deprovisioning
- Public-facing hosted content portals
- Advanced Audit Trail included
Business+
For enterprise-wide automation and business-critical operations with Enterprise Security capabilities. Starts at 500 users.
- 30TB storage per account
- 3 Repositories
- 250,000 AI Units/year
- 500,000 API calls/month
- Enterprise Security included
- Sandbox Environment included
- Multi-region failover and disaster recovery with 4-hour snapshots
- Near real-time repository replication
Capabilities
Key Features
- AI-powered document and records management
- Intelligent data capture with Smart Fields
- Low-code process automation and workflow templates
- Agentic AI and agents
- Information governance and retention rules
- Audit trails
- RESTful web APIs
- Solution Marketplace with prebuilt workflows and forms
- Self-hosted Laserfiche 12
- Cloud migration tools