Listen Labs
To help companies understand what their users want and why by putting the voice of the customer behind every business decision through AI-led research.
At a Glance
- Consumer Insights
- UX Research
- Brand Marketing
- Product Management
AI Tools by Listen Labs
(1)Listen
AI User Research Platform
Discussions
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Latest News
Introducing Listen Labs MCP Server for AI Agents
Introducing Emotional Intelligence for AI Interviewers
Listen Labs raises $69 Million Series B to scale AI-first customer research
This $500 Million AI Startup Runs Customer Interviews For Microsoft and Sweetgreen
Products & Services
AI-moderated video, audio, and text interviews that adapt to user responses in real-time.
Autonomous agent that analyzes qualitative data and generates executive-ready reports.
Integration tool for AI agents (like Claude) to access and process research data.
Market Position
Disrupting traditional market research agencies and survey tools by offering high-quality qualitative insights at the speed and scale of quantitative data.
Leadership
Founders
Alfred Wahlforss
CEO & Co-founder. Previously Product Manager at unitQ, Co-founder and Chairman at Bemlo, and Full Stack Engineer at King. Studied at Harvard University.
Florian Juengermann
CTO & Co-founder. Previously Autopilot Engineer (Motion Planning) at Tesla. Co-founded Trendify and XOrigin. National champion in competitive computer programming. Studied at Harvard University and Technical University of Munich.
Executive Team
Alfred Wahlforss
CEO & Co-founder
Product leader with experience at King and unitQ. Co-founded Bemlo.
Florian Juengermann
CTO & Co-founder
AI and robotics expert; former Tesla Autopilot engineer and competitive programmer.
Board of Directors
Founding Story
Born from a Harvard research project, Listen Labs was founded to reinvent qualitative research by replacing slow, manual interviews with AI-moderated interactions that deliver insights in hours.
Business Model
Revenue Model
Usage-based pricing ($85-$150 per completed interview) and annual enterprise subscriptions.
Pricing Tiers
Per completed interview.
Starting at ~$3,000/month for platform access and advanced features.
Target Markets
- Consumer Insights
- UX Research
- Brand Marketing
- Product Management
- Brand Tracking
- Usability Testing
- Concept Testing
- Consumer Journey Mapping
- Creative Testing
- Microsoft
- Canva
- Sweetgreen
- Chubbies