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Bloomreach

E-commerce Personalization

Commerce experience platform for AI search, recommendations, marketing automation, and headless CMS, built for retailers and brands.

At a Glance

Pricing

Free tier available

Try Bloomreach for 60 days with access to Free trial available.

Autonomous Marketing (Engagement): Custom/contact/mo
Autonomous Search (Discovery): Custom/contact/mo
Content (Headless CMS): Custom/contact/mo

Engagement

Available On

Web
API
Android
iOS
SDK

About Bloomreach

Bloomreach is a commerce experience platform that combines product discovery, omnichannel marketing, and headless content management. The suite includes:

  • Autonomous Search (Discovery): AI-powered site search, category/navigation, merchandising controls, and recommendations. Recent releases include hybrid vector Loomi Search+ and AI Studio for ranking and tuning.
  • Autonomous Marketing (Engagement): A CDP + marketing automation system with real-time customer profiles, drag-and-drop journeys, email/SMS/WhatsApp, experiments, onsite weblayers, and ML predictions.
  • Content (Headless CMS): API-first content management with delivery/management APIs for SPA and multi-site, multi-language storefronts.

The platform exposes REST APIs and SDKs (web and mobile) and provides packaged integrations for major commerce stacks (Shopify/Plus, Salesforce Commerce Cloud, Adobe Commerce/Magento, commercetools, BigCommerce) and data systems (Snowflake, Databricks, S3, Azure/GCS, Segment, Tealium, Hightouch). Pricing is subscription-based and tailored by catalog size, customer volume, and messaging/events; a 60-day “Real-Time Insights” trial is available for Engagement reports/dashboards.

Demo Video

Bloomreach Demo Video
Watch on YouTube

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Pricing

TRIAL

60 days

Try Bloomreach for 60 days with access to Free trial available.

  • Free trial available

Autonomous Marketing (Engagement)

Autonomous Marketing (Engagement) plan with CDP + marketing automation and Email, SMS, WhatsApp, push, web personalization.

Custom
contact sales
  • CDP + marketing automation
  • Email, SMS, WhatsApp, push, web personalization
  • Journeys, experiments, predictions
  • Usage-based pricing by events/messages

Autonomous Search (Discovery)

Autonomous Search (Discovery) plan with AI search, categories, recommendations and Merchandising and tuning (AI Studio).

Custom
contact sales
  • AI search, categories, recommendations
  • Merchandising and tuning (AI Studio)
  • Platform fee + usage-based pricing

Content (Headless CMS)

Content (Headless CMS) plan with API-first CMS with Delivery/Management APIs and Multi-site, multi-language, personalization.

Custom
contact sales
  • API-first CMS with Delivery/Management APIs
  • Multi-site, multi-language, personalization
View official pricing

Capabilities

Key Features

  • AI site search with hybrid vector + keyword (Loomi Search+)
  • Product recommendations and personalization
  • Merchandising rules, attribute-based ranking, and visual tools
  • CDP with single customer view and real-time profiles
  • Journey builder for email, SMS, push, WhatsApp, and web
  • On-site weblayers, A/B experiments, and enhanced web targeting
  • Predictive analytics (churn/next-best action/send-time)
  • Headless CMS with Delivery and Management APIs
  • Content modeling, multi-site and multi-language support
  • SDKs for web and mobile (JS, iOS, Android, React Native, Flutter, MAUI)
  • Prebuilt integrations for major commerce and data platforms
  • Role-based access, SSO, audit logs, and security controls

Integrations

Shopify
Shopify Plus
Salesforce Commerce Cloud
Adobe Commerce (Magento)
commercetools
BigCommerce
Snowflake
Databricks
Amazon S3
Azure Storage
Google Cloud Storage
Twilio Segment
Tealium
Hightouch
Kafka
API Available
View Docs