Coveo

Coveo Solutions Inc. offers the Coveo AI-Relevance Platform, which indexes enterprise content and delivers AI search, generative answering, recommendations, and personalization. The company's site lists solutions for commerce, customer service, websites, and the digital workplace, plus developer resources such as documentation, an MCP Server, and a Passage Retrieval API.

What It Is

Coveo is an enterprise search and product-discovery platform. According to its homepage, it plugs into an existing tech stack without migrations, indexes content across systems securely and at scale, and surfaces relevant information where teams and customers need it. Platform capabilities listed include conversational search, conversational product discovery, agentic AI and retrieval, generative answering, a Passage Retrieval API, AI search, AI recommendations, and personalization.

Solutions by Use Case

The site groups the platform into four lines of business: AI Commerce for product discovery in B2B and B2C, AI Service for self-service and agent-assist answers, AI Website for personalized site experiences that plug into CMS or DXP stacks, and AI Workplace for unified answers across internal systems personalized by role, location, and intent.

Developer and Agent Connectivity

Developers get documentation, GitHub repositories, Coveo Labs, a community, and a free trial. The Coveo MCP Server is promoted as a way to connect AI agents to enterprise data. Integration pages cover ChatGPT, Salesforce (including Agentforce), SAP, Shopify, AWS, Sitecore, Optimizely, Adobe, ServiceNow, and Zendesk.

Vendor Claims and Recognition

Coveo states it was named a Leader in the 2026 Gartner Magic Quadrant for Search and Product Discovery. Customer outcome figures on the homepage, such as self-service success rates and case deflection, are vendor-published claims.