Rossy

Rossy is an AI-powered phone agent that answers incoming calls with a human-like voice, handles common questions using your policies and FAQs, and books appointments with time-zone awareness. It captures call details, sends SMS and email summaries after interactions, and escalates to human agents when needed. Rossy runs 24/7 to eliminate missed calls and voicemails while logging interactions for follow-up.

• Instant call answering — Rossy picks up calls within seconds using a natural, emotionally aware AI voice so callers never wait.
• Appointment booking — Automatically schedules appointments into your calendar with time-zone awareness.
• Policy-trained responses — Uses your support content, FAQs, and policies to answer common questions accurately out of the box.
• Human handoff — Escalates or forwards calls and captures details for follow-up when a human is required.
• Post-call notifications — Sends SMS and email summaries after each interaction to keep staff and customers informed.
• Always-on availability — Operates 24/7, including holidays, to replace voicemail and reduce missed opportunities.

To get started, configure your business preferences and upload or connect your support content and scheduling settings; Rossy is pre-trained and ready to handle calls immediately. Use the dashboard to review call logs, adjust escalation rules, and manage notification settings.