Sapling

Sapling is a language model toolkit that sits on top of enterprise workspaces and messaging platforms to deliver real-time suggestions that improve communication. It offers an API/SDK for developers to integrate LLM-powered functionality, as well as a browser extension for individuals and teams. Sapling supports best-in-class integrations with CRM and messaging platforms like Zendesk, Salesforce, ServiceNow, and more, and provides enterprise-grade security including TLS and AES-256 encryption, SSO, SCIM, and self-hosted deployment options.

• Grammar & Writing Suggestions — Install the browser extension or integrate via API to get real-time grammar and style corrections across supported platforms.
• Autocomplete Everywhere — Sapling's autocomplete feature predicts and completes text across messaging and CRM tools, speeding up agent and team responses.
• AI Content Detection — Detect AI-generated text with Sapling's AI detector, available for longer queries on Pro and Enterprise plans.
• Rephrase — Rewrite sentences and paragraphs for clarity and tone using the built-in rephrase tool.
• Snippets — Save and reuse common responses; free users get 20 snippets, while Pro and Enterprise users get unlimited snippets.
• Chat Assist (Suggest) — Provides suggested replies for customer-facing chat and support workflows.
• API / SDK — Developers can integrate grammar checking, autocomplete, and AI detection into their own applications using Sapling's metered usage-based API.
• Enterprise Security — Private cloud deployment with TLS and AES-256 encryption, PII redaction, SSO/SCIM/MFA, and self-hosted/on-premises options.
• Platform Integrations — Works with Zendesk, Salesforce, ServiceNow, Amazon Connect, Twilio Flex, Gmail, LinkedIn, TinyMCE, CKEditor, Quill, Prosemirror, and Tiptap.
• Team Analytics & Administration — Enterprise plans include conversational insights, team analytics, bulk user provisioning, and dedicated support.