New Relic AI
New Relic AI is an intelligent observability assistant embedded in the New Relic platform that helps engineers monitor, debug, and improve their entire software stack using AI-powered analysis.
At a Glance
Perpetual free tier with 100 GB/month data ingest, one full platform user, and access to 50+ capabilities. No credit card required.
Engagement
Available On
Alternatives
Updated Apr 2026
About New Relic AI
New Relic AI is an AI-powered observability assistant built into the New Relic full-stack observability platform. It helps engineering teams plan, build, deploy, and run great software by providing AI-assisted analysis at every step of the troubleshooting and monitoring workflow. New Relic AI leverages unified telemetry data—metrics, events, logs, and traces—to surface insights and accelerate root cause analysis. It is part of New Relic's broader intelligent observability suite, accessible across 50+ platform capabilities.
- AI-Assisted Analysis — Get AI assist at every analysis step, helping engineers move past the "what" to uncover the "why" behind performance issues faster.
- Full-Stack Observability — Monitor your entire stack including APM with distributed tracing, infrastructure, browser, mobile, synthetics, logs, and serverless in one unified platform.
- Unified Data Platform — All telemetry data—metrics, events, logs, and traces—is ingested into a single data layer, enabling comprehensive querying and correlation.
- AIOps Capabilities — Leverage AIOps features to reduce alert noise, detect anomalies, and surface actionable insights automatically.
- Advanced Compute (CCU) Model — Access New Relic AI and other intelligent observability capabilities via Compute Capacity Units (CCUs), with Feature Control Manager to toggle capabilities on or off and control spend.
- 780+ Integrations — Connect to over 780 integrations including cloud providers, open-source agents, and third-party services at no additional cost.
- Data Plus Option — Upgrade to Data Plus for up to 90 days of extended data retention, FedRAMP Moderate and HIPAA eligibility, advanced log obfuscation, and enhanced data export.
- Usage-Based Pricing — Pay only for what you use—data ingest at $0.40/GB (or $0.60/GB for Data Plus) beyond the free 100 GB/month, plus user or compute costs depending on your model.
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Pricing
Free
Perpetual free tier with 100 GB/month data ingest, one full platform user, and access to 50+ capabilities. No credit card required.
- 100 GB data ingest per month
- Automatic logs obfuscation
- Unlimited basic users
- One free full platform user
- Access to 50+ capabilities
Standard
For small teams looking to get started with observability. Up to 5 full platform users with ticketed support.
- Limited to 5 full platform users
- Ticketed support availability
- 2 business days support response SLA
- SAML single sign-on
- $0.40/GB data ingest beyond free 100 GB
- Core users at $49/user
- Full platform users: $10/first user, $99/additional user
Pro
For teams with more than five engineers and complex workloads. Unlimited full platform users with commitment options.
- Unlimited full platform users
- Commitment options available
- 2-hour critical initial support response SLA
- Data Plus eligibility
- $0.40/GB data ingest beyond free 100 GB
- Full platform users: $349/user (annual) or $418.80/user (monthly PAYG)
- Optional full consumption pricing with no user licenses
Enterprise
For at-scale organizations with advanced security and support needs, including FedRAMP and HIPAA eligibility.
- Everything in Pro
- FedRAMP Moderate and HIPAA eligibility with Data Plus
- Priority ticket routing
- 1-hour critical initial support response SLA
- Optional full consumption pricing with no user licenses
Capabilities
Key Features
- AI-assisted observability analysis
- Full-stack monitoring (APM, infrastructure, browser, mobile, synthetics, logs)
- Unified telemetry data platform (metrics, events, logs, traces)
- AIOps and anomaly detection
- Distributed tracing
- Log management with obfuscation
- 780+ integrations
- Advanced Compute (CCU) model
- Feature Control Manager
- Data Plus option with extended retention
- FedRAMP Moderate and HIPAA eligibility (Enterprise + Data Plus)
- Usage-based pricing
- Unlimited hosts at no additional cost
- Custom dashboards and alerting
