OurBase

OurBase is an AI-powered incident response tool built by co-founders Annie Yumi Joh and Andreas Rubin-Schwarz, a European company headquartered in Madrid, Spain. It acts as an always-on first responder that monitors alerts, triages noise, and autonomously investigates and resolves software issues — including opening pull requests with proposed fixes.

What It Is

OurBase sits between your observability stack and your code repositories, automating the first-response workflow when things break. It ingests alerts from tools like Sentry, Grafana, AWS, and GCP, then analyzes stack traces, logs, past investigations, and code history to produce a summarized diagnosis and a proposed fix. Developers can also chat with the AI in an "Investigation Mode" to steer and refine the analysis using auto-populated context.

How the Workflow Operates

OurBase follows a four-stage pipeline for every incident:

• Listens — ingests alerts and separates signal from noise with smart triage
• Contextualizes — analyzes stack traces, logs, past investigations, and code history
• Resolves — summarizes the problem, proposes a fix, and opens a pull request
• Investigates — allows developers to chat with the AI using auto-populated context to steer and refine the resolution

This pipeline is designed to reduce fire drills and free up engineering time for building rather than firefighting.

Integrations and Stack Compatibility

OurBase connects to a range of observability and code platforms without requiring teams to change their existing tooling:

• Inputs: Sentry, Google Cloud Error Reporting (GCP), Grafana, AWS, and generic webhooks
• Outputs: GitHub, GitLab, Slack, and callback endpoints
• Protocol support: MCP (Model Context Protocol) and API access are also listed as integration pathways

Who Built It and Why

The founders bring over a decade of Silicon Valley experience. Annie Yumi Joh serves as CEO and Andreas Rubin-Schwarz as CTO. The company's stated mission is to give developers productivity superpowers — fewer fire drills, more time to build. The advisory board includes engineers and executives with backgrounds at Netflix, Intuit, Fastly, Google, Shipt (Target), and Volkswagen Group's AI division.

Deployment Model

OurBase is a web-based SaaS product accessed via a hosted application at app.ourbase.ai. There is no self-hosted or on-premise option mentioned in the available sources. Teams connect their existing observability and version control tools through integrations, and the AI operates continuously in the background without requiring manual intervention for each alert.