Rootly
AI-native incident management platform for on-call scheduling, incident response, and post-incident learning in Slack or Microsoft Teams.
At a Glance
Pricing
14-day free trial of Rootly
Engagement
Available On
About Rootly
Rootly is an AI-native incident management platform designed to help modern teams prevent and resolve incidents faster. Built for on-call scheduling, incident response, and post-incident learning, Rootly integrates directly into Slack and Microsoft Teams to streamline collaboration and reduce mean time to resolution. The platform combines automated workflows, AI-powered root cause analysis, and status pages to provide a comprehensive solution for reliability engineering teams.
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Slack & Teams Native Incident Response - Declare incidents, assemble teams, and coordinate responses directly within your existing communication tools without context switching.
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AI-Powered On-Call Management - Simplifies paging, scheduling, and coverage requests with intelligent alert grouping, noise reduction, and burnout detection to keep responders focused.
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AI SRE for Root Cause Analysis - Automatically investigates incidents by analyzing alerts, code changes, and past incidents to identify probable root causes with confidence scores and suggested fixes.
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Automated Workflows - Create custom incident workflows in seconds using best practice templates or tailored configurations to automate repetitive tasks during incidents.
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AI-Generated Retrospectives - Automatically generates incident timelines, summaries, and action items to save hours on post-incident documentation and ensure continuous improvement.
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Status Pages - Keep customers informed with beautiful, automated status pages that reduce inbound support requests and build confidence in your service reliability.
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Extensive Integrations - Connect with 100+ tools including Jira, Confluence, Zoom, Datadog, PagerDuty, and more, plus extend functionality via Terraform provider, API, or MCP server.
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Advanced Metrics & Insights - Track incident trends, measure team performance, and identify areas for improvement with custom dashboards and analytics.
To get started, sign up for a free 14-day trial or book a demo. Install the Rootly app in your Slack workspace or Microsoft Teams environment, configure your on-call schedules and escalation policies, and begin declaring incidents directly from your chat interface. The platform guides responders through proven best practices while AI assists with real-time summaries, proactive suggestions, and automated communications throughout the incident lifecycle.

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Pricing
14 days
14-day free trial of Rootly
- Full access to Essentials features
Incident Response Essentials
For startups and fast-growing companies that need a simple, purpose-built incident response process.
- Slack-native Incident Response
- @Rootly AI Chat
- AI Similar Incidents
- AI Scribe Meeting Bot
- Playbooks & Runbooks
- Incident Roles
- Action Item Tracking
- Reminders and Nudges
- Custom Fields
- iOS/Android Mobile App
- Status Page (1 external / 1 internal)
- Rootly AI (summaries, workflow enhancements, action items and follow ups)
- AI Retrospectives
- Advanced Metrics & Insights
- Alert Sources (Sentry, Datadog, Prometheus, etc.)
- Workflows (smart defaults)
- Catalog (basic)
- RBAC (basic)
- Authentication (SSO + SAML)
- Organizations (1)
- Integrations (Jira, Confluence, Zoom, Backstage etc.)
- Terraform
- SOC2, GDPR, CCPA, BAA
- PagerDuty & Opsgenie Migrations
- Dedicated Private Support Channel
- Dedicated Success Manager
Incident Response Enterprise
For large organizations with multiple departments and deeper security and customization needs.
- Everything in Essentials
- Response with Microsoft Teams
- Custom and Dynamic Forms
- Custom Incident Types
- Custom Incident Status
- Private Incidents
- Communications Module (add-on)
- Status Pages (10 external / unlimited internal)
- Custom Retrospective Processes
- Custom Dashboards
- Workflows (advanced)
- Catalog (advanced)
- RBAC (advanced)
- Authentication (SSO + SAML + SCIM)
- Organizations (unlimited)
- Native Secrets Management
- Custom Data Retention & Session Timeout
- Audit Logs
- BYO AI Key (OpenAI, Anthropic, Gemini)
- Microsoft 365 (Sharepoint, Outlook, Teams)
- Enterprise Slack Grid
- Dedicated Success Team
- Priority 24/7 Global Support
On-Call Essentials
Beautiful and modern on-call for any scale, designed to work seamlessly with the rest of incident response.
- iOS and Android app
- Alert Grouping & Noise Reduction
- Alert Routes
- Live Call Routing incl. Call Routing Tree (1 number)
- Alert Sources (Sentry, Datadog, Prometheus, etc.)
- SMS, Voice, Push, Bypass DnD
- Schedules & Escalation Policies (20)
- Shadow Rotations
- Holiday Calendars & PTO
- Overrides
- Request Coverage
- Pay Calculator
- Slack Native On-Call
- Sync to Slack User Groups
- Schedule Gap Detection & Fallback
- Readiness Reports
- Burnout Detector
- Heartbeats
- Multi-Cloud Reliability
- PagerDuty & Opsgenie Migrations
- Dedicated Private Support Channel
- Dedicated Success Manager
On-Call Enterprise
Beautiful and modern on-call for any scale, designed to work seamlessly with the rest of incident response.
- Everything in Essentials
- Alert Grouping & Noise Reduction (advanced)
- Live Call Routing incl. Call Routing Tree (5 numbers)
- Support for China
- Schedules & Escalation Policies (unlimited)
- Custom Alert Fields & Labels
- Dedicated Success Team
- Priority 24/7 Global Support
- Tailored Training Plan and Resources
Capabilities
Key Features
- Slack-native incident response
- Microsoft Teams incident response
- AI-powered on-call scheduling
- Alert grouping and noise reduction
- Live call routing
- Escalation policies
- AI scribe meeting bot
- AI-generated retrospectives
- Automated workflows
- Status pages
- Root cause analysis with AI SRE
- Action item tracking
- Custom dashboards
- Incident roles management
- Playbooks and runbooks
- Mobile app (iOS/Android)
- PagerDuty and Opsgenie migrations
- Terraform provider
- API access
- MCP server integration