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    1. Home
    2. Tools
    3. Rootly
    Rootly icon

    Rootly

    Observability Platforms
    Featured

    AI-native incident management platform for on-call scheduling, incident response, and post-incident learning in Slack or Microsoft Teams.

    Visit Website

    At a Glance

    Pricing
    Trial available

    14-day free trial of Rootly

    Incident Response Essentials: $20/mo
    Incident Response Enterprise: Custom/contact
    On-Call Essentials: $20/mo
    +1 more plan

    Engagement

    Available On

    Web
    API
    iOS
    Android

    Resources

    WebsiteDocsGitHubllms.txt

    Topics

    Observability PlatformsMonitoring ToolsTeam Collaboration

    Alternatives

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    Developer
    RootlySan Francisco, CAEst. 2020$15.3M raised

    Listed Feb 2026

    About Rootly

    Rootly is an AI-native incident management platform designed to help modern teams prevent and resolve incidents faster. Built for on-call scheduling, incident response, and post-incident learning, Rootly integrates directly into Slack and Microsoft Teams to streamline collaboration and reduce mean time to resolution. The platform combines automated workflows, AI-powered root cause analysis, and status pages to provide a comprehensive solution for reliability engineering teams.

    • Slack & Teams Native Incident Response - Declare incidents, assemble teams, and coordinate responses directly within your existing communication tools without context switching.

    • AI-Powered On-Call Management - Simplifies paging, scheduling, and coverage requests with intelligent alert grouping, noise reduction, and burnout detection to keep responders focused.

    • AI SRE for Root Cause Analysis - Automatically investigates incidents by analyzing alerts, code changes, and past incidents to identify probable root causes with confidence scores and suggested fixes.

    • Automated Workflows - Create custom incident workflows in seconds using best practice templates or tailored configurations to automate repetitive tasks during incidents.

    • AI-Generated Retrospectives - Automatically generates incident timelines, summaries, and action items to save hours on post-incident documentation and ensure continuous improvement.

    • Status Pages - Keep customers informed with beautiful, automated status pages that reduce inbound support requests and build confidence in your service reliability.

    • Extensive Integrations - Connect with 100+ tools including Jira, Confluence, Zoom, Datadog, PagerDuty, and more, plus extend functionality via Terraform provider, API, or MCP server.

    • Advanced Metrics & Insights - Track incident trends, measure team performance, and identify areas for improvement with custom dashboards and analytics.

    To get started, sign up for a free 14-day trial or book a demo. Install the Rootly app in your Slack workspace or Microsoft Teams environment, configure your on-call schedules and escalation policies, and begin declaring incidents directly from your chat interface. The platform guides responders through proven best practices while AI assists with real-time summaries, proactive suggestions, and automated communications throughout the incident lifecycle.

    Rootly - 1

    Community Discussions

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    Share your experience with Rootly, ask questions, or help others learn from your insights.

    Pricing

    TRIAL

    Free Trial

    14-day free trial of Rootly

    • Full access to Essentials features

    Incident Response Essentials

    For startups and fast-growing companies that need a simple, purpose-built incident response process.

    $20
    per month
    • Slack-native Incident Response
    • @Rootly AI Chat
    • AI Similar Incidents
    • AI Scribe Meeting Bot
    • Playbooks & Runbooks
    • Incident Roles
    • Action Item Tracking
    • Reminders and Nudges
    • Custom Fields
    • iOS/Android Mobile App
    • Status Page (1 external / 1 internal)
    • Rootly AI (summaries, workflow enhancements, action items and follow ups)
    • AI Retrospectives
    • Advanced Metrics & Insights
    • Alert Sources (Sentry, Datadog, Prometheus, etc.)
    • Workflows (smart defaults)
    • Catalog (basic)
    • RBAC (basic)
    • Authentication (SSO + SAML)
    • Organizations (1)
    • Integrations (Jira, Confluence, Zoom, Backstage etc.)
    • Terraform
    • SOC2, GDPR, CCPA, BAA
    • PagerDuty & Opsgenie Migrations
    • Dedicated Private Support Channel
    • Dedicated Success Manager

    Incident Response Enterprise

    For large organizations with multiple departments and deeper security and customization needs.

    Custom
    contact sales
    • Everything in Essentials
    • Response with Microsoft Teams
    • Custom and Dynamic Forms
    • Custom Incident Types
    • Custom Incident Status
    • Private Incidents
    • Communications Module (add-on)
    • Status Pages (10 external / unlimited internal)
    • Custom Retrospective Processes
    • Custom Dashboards
    • Workflows (advanced)
    • Catalog (advanced)
    • RBAC (advanced)
    • Authentication (SSO + SAML + SCIM)
    • Organizations (unlimited)
    • Native Secrets Management
    • Custom Data Retention & Session Timeout
    • Audit Logs
    • BYO AI Key (OpenAI, Anthropic, Gemini)
    • Microsoft 365 (Sharepoint, Outlook, Teams)
    • Enterprise Slack Grid
    • Dedicated Success Team
    • Priority 24/7 Global Support

    On-Call Essentials

    Beautiful and modern on-call for any scale, designed to work seamlessly with the rest of incident response.

    $20
    per month
    • iOS and Android app
    • Alert Grouping & Noise Reduction
    • Alert Routes
    • Live Call Routing incl. Call Routing Tree (1 number)
    • Alert Sources (Sentry, Datadog, Prometheus, etc.)
    • SMS, Voice, Push, Bypass DnD
    • Schedules & Escalation Policies (20)
    • Shadow Rotations
    • Holiday Calendars & PTO
    • Overrides
    • Request Coverage
    • Pay Calculator
    • Slack Native On-Call
    • Sync to Slack User Groups
    • Schedule Gap Detection & Fallback
    • Readiness Reports
    • Burnout Detector
    • Heartbeats
    • Multi-Cloud Reliability
    • PagerDuty & Opsgenie Migrations
    • Dedicated Private Support Channel
    • Dedicated Success Manager

    On-Call Enterprise

    Beautiful and modern on-call for any scale, designed to work seamlessly with the rest of incident response.

    Custom
    contact sales
    • Everything in Essentials
    • Alert Grouping & Noise Reduction (advanced)
    • Live Call Routing incl. Call Routing Tree (5 numbers)
    • Support for China
    • Schedules & Escalation Policies (unlimited)
    • Custom Alert Fields & Labels
    • Dedicated Success Team
    • Priority 24/7 Global Support
    • Tailored Training Plan and Resources
    View official pricing

    Capabilities

    Key Features

    • Slack-native incident response
    • Microsoft Teams incident response
    • AI-powered on-call scheduling
    • Alert grouping and noise reduction
    • Live call routing
    • Escalation policies
    • AI scribe meeting bot
    • AI-generated retrospectives
    • Automated workflows
    • Status pages
    • Root cause analysis with AI SRE
    • Action item tracking
    • Custom dashboards
    • Incident roles management
    • Playbooks and runbooks
    • Mobile app (iOS/Android)
    • PagerDuty and Opsgenie migrations
    • Terraform provider
    • API access
    • MCP server integration

    Integrations

    Slack
    Microsoft Teams
    Jira
    Confluence
    Zoom
    Datadog
    Sentry
    Prometheus
    PagerDuty
    Opsgenie
    Backstage
    SharePoint
    Outlook
    OpenAI
    Anthropic
    Gemini
    API Available
    View Docs

    Reviews & Ratings

    No ratings yet

    Be the first to rate Rootly and help others make informed decisions.

    Developer

    Rootly Team

    Rootly builds an AI-native incident management platform that helps engineering teams prevent and resolve incidents faster. The platform provides on-call scheduling, incident response, and post-incident learning capabilities directly within Slack and Microsoft Teams. Trusted by over 100 companies including Figma, Dropbox, LinkedIn, and Grammarly, Rootly combines automated workflows with AI-powered root cause analysis to reduce mean time to resolution.

    Founded 2020
    San Francisco, CA
    $15.3M raised
    69 employees

    Used by

    NVIDIA
    Squarespace
    Canva
    LinkedIn
    Read more about Rootly Team
    WebsiteGitHubX / Twitter
    1 tool in directory

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