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Rootly

Observability Platforms

AI-native incident management platform for on-call scheduling, incident response, and post-incident learning in Slack or Microsoft Teams.

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At a Glance

Pricing

Open Source
Free tier available

14-day free trial of Rootly

Incident Response Essentials: $20/mo
Incident Response Enterprise: Custom/contact
On-Call Essentials: $20/mo

Engagement

Available On

Web
API
iOS
Android

Resources

WebsiteDocsGitHubllms.txt

Topics

Observability PlatformsMonitoring ToolsTeam Collaboration

About Rootly

Rootly is an AI-native incident management platform designed to help modern teams prevent and resolve incidents faster. Built for on-call scheduling, incident response, and post-incident learning, Rootly integrates directly into Slack and Microsoft Teams to streamline collaboration and reduce mean time to resolution. The platform combines automated workflows, AI-powered root cause analysis, and status pages to provide a comprehensive solution for reliability engineering teams.

  • Slack & Teams Native Incident Response - Declare incidents, assemble teams, and coordinate responses directly within your existing communication tools without context switching.

  • AI-Powered On-Call Management - Simplifies paging, scheduling, and coverage requests with intelligent alert grouping, noise reduction, and burnout detection to keep responders focused.

  • AI SRE for Root Cause Analysis - Automatically investigates incidents by analyzing alerts, code changes, and past incidents to identify probable root causes with confidence scores and suggested fixes.

  • Automated Workflows - Create custom incident workflows in seconds using best practice templates or tailored configurations to automate repetitive tasks during incidents.

  • AI-Generated Retrospectives - Automatically generates incident timelines, summaries, and action items to save hours on post-incident documentation and ensure continuous improvement.

  • Status Pages - Keep customers informed with beautiful, automated status pages that reduce inbound support requests and build confidence in your service reliability.

  • Extensive Integrations - Connect with 100+ tools including Jira, Confluence, Zoom, Datadog, PagerDuty, and more, plus extend functionality via Terraform provider, API, or MCP server.

  • Advanced Metrics & Insights - Track incident trends, measure team performance, and identify areas for improvement with custom dashboards and analytics.

To get started, sign up for a free 14-day trial or book a demo. Install the Rootly app in your Slack workspace or Microsoft Teams environment, configure your on-call schedules and escalation policies, and begin declaring incidents directly from your chat interface. The platform guides responders through proven best practices while AI assists with real-time summaries, proactive suggestions, and automated communications throughout the incident lifecycle.

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Pricing

TRIAL

14 days

14-day free trial of Rootly

  • Full access to Essentials features

Incident Response Essentials

For startups and fast-growing companies that need a simple, purpose-built incident response process.

$20
per month
  • Slack-native Incident Response
  • @Rootly AI Chat
  • AI Similar Incidents
  • AI Scribe Meeting Bot
  • Playbooks & Runbooks
  • Incident Roles
  • Action Item Tracking
  • Reminders and Nudges
  • Custom Fields
  • iOS/Android Mobile App
  • Status Page (1 external / 1 internal)
  • Rootly AI (summaries, workflow enhancements, action items and follow ups)
  • AI Retrospectives
  • Advanced Metrics & Insights
  • Alert Sources (Sentry, Datadog, Prometheus, etc.)
  • Workflows (smart defaults)
  • Catalog (basic)
  • RBAC (basic)
  • Authentication (SSO + SAML)
  • Organizations (1)
  • Integrations (Jira, Confluence, Zoom, Backstage etc.)
  • Terraform
  • SOC2, GDPR, CCPA, BAA
  • PagerDuty & Opsgenie Migrations
  • Dedicated Private Support Channel
  • Dedicated Success Manager

Incident Response Enterprise

For large organizations with multiple departments and deeper security and customization needs.

Custom
contact sales
  • Everything in Essentials
  • Response with Microsoft Teams
  • Custom and Dynamic Forms
  • Custom Incident Types
  • Custom Incident Status
  • Private Incidents
  • Communications Module (add-on)
  • Status Pages (10 external / unlimited internal)
  • Custom Retrospective Processes
  • Custom Dashboards
  • Workflows (advanced)
  • Catalog (advanced)
  • RBAC (advanced)
  • Authentication (SSO + SAML + SCIM)
  • Organizations (unlimited)
  • Native Secrets Management
  • Custom Data Retention & Session Timeout
  • Audit Logs
  • BYO AI Key (OpenAI, Anthropic, Gemini)
  • Microsoft 365 (Sharepoint, Outlook, Teams)
  • Enterprise Slack Grid
  • Dedicated Success Team
  • Priority 24/7 Global Support

On-Call Essentials

Beautiful and modern on-call for any scale, designed to work seamlessly with the rest of incident response.

$20
per month
  • iOS and Android app
  • Alert Grouping & Noise Reduction
  • Alert Routes
  • Live Call Routing incl. Call Routing Tree (1 number)
  • Alert Sources (Sentry, Datadog, Prometheus, etc.)
  • SMS, Voice, Push, Bypass DnD
  • Schedules & Escalation Policies (20)
  • Shadow Rotations
  • Holiday Calendars & PTO
  • Overrides
  • Request Coverage
  • Pay Calculator
  • Slack Native On-Call
  • Sync to Slack User Groups
  • Schedule Gap Detection & Fallback
  • Readiness Reports
  • Burnout Detector
  • Heartbeats
  • Multi-Cloud Reliability
  • PagerDuty & Opsgenie Migrations
  • Dedicated Private Support Channel
  • Dedicated Success Manager

On-Call Enterprise

Beautiful and modern on-call for any scale, designed to work seamlessly with the rest of incident response.

Custom
contact sales
  • Everything in Essentials
  • Alert Grouping & Noise Reduction (advanced)
  • Live Call Routing incl. Call Routing Tree (5 numbers)
  • Support for China
  • Schedules & Escalation Policies (unlimited)
  • Custom Alert Fields & Labels
  • Dedicated Success Team
  • Priority 24/7 Global Support
  • Tailored Training Plan and Resources
View official pricing

Capabilities

Key Features

  • Slack-native incident response
  • Microsoft Teams incident response
  • AI-powered on-call scheduling
  • Alert grouping and noise reduction
  • Live call routing
  • Escalation policies
  • AI scribe meeting bot
  • AI-generated retrospectives
  • Automated workflows
  • Status pages
  • Root cause analysis with AI SRE
  • Action item tracking
  • Custom dashboards
  • Incident roles management
  • Playbooks and runbooks
  • Mobile app (iOS/Android)
  • PagerDuty and Opsgenie migrations
  • Terraform provider
  • API access
  • MCP server integration

Integrations

Slack
Microsoft Teams
Jira
Confluence
Zoom
Datadog
Sentry
Prometheus
PagerDuty
Opsgenie
Backstage
SharePoint
Outlook
OpenAI
Anthropic
Gemini
API Available
View Docs

Reviews & Ratings

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Developer

Rootly Team

Rootly builds an AI-native incident management platform that helps engineering teams prevent and resolve incidents faster. The platform provides on-call scheduling, incident response, and post-incident learning capabilities directly within Slack and Microsoft Teams. Trusted by over 100 companies including Figma, Dropbox, LinkedIn, and Grammarly, Rootly combines automated workflows with AI-powered root cause analysis to reduce mean time to resolution.

Read more about Rootly Team
WebsiteGitHubX / Twitter
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