relaxAI

relaxAI is a UK-based AI assistant built by Civo Limited, designed to prioritise data privacy and sovereignty above all else. It is powered by Meta's latest AI model, enhanced with relaxAI's own training and fine-tuning, and is available as both a web application and an API. All data is hosted in UK data centres and subject exclusively to UK law, making it particularly relevant for organisations with strict compliance requirements.

What It Is

relaxAI is a conversational AI assistant in the same category as general-purpose AI chatbots, but differentiated by its focus on UK data sovereignty and enterprise-grade security. It handles conversational dialogue, advanced reasoning, sentiment analysis, code generation, document upload and analysis, and live web search. The product is positioned for both individual users and enterprise teams that need a compliant, privacy-respecting alternative to US-hosted AI tools.

UK Data Sovereignty and Compliance

The core differentiator relaxAI emphasises is that all data is processed and stored within the UK, by a UK company, under UK law. The product page states that data will never cross foreign borders and is not subject to foreign government access. relaxAI holds or is certified to ISO 27001, Cyber Essentials, SOC 2, and is listed on G-Cloud. The platform is also described as designed to meet GDPR requirements.

Enterprise Deployment Models

relaxAI offers two deployment paths for enterprise customers:

• UK Sovereign public cloud: Hosted in UK data centres, managed externally, with automated updates and scalable infrastructure.
• On-premises: Deployed in the customer's own data centre, managed by their IT department, with full customisation including branding and API integration.

Both models include multi-layered access controls, role-based access, multi-factor authentication, data encryption, and real-time security monitoring with audit logs.

Core Capabilities

The assistant supports a broad set of use cases out of the box:

• Conversational dialogue: Customer support, voice assistants, and chatbot experiences
• Advanced reasoning: Inference, analogy, and causal reasoning for decision support
• Sentiment analysis: Emotion and intent detection from text, useful for social media and customer review monitoring
• Code generation: Production-ready code across multiple languages and frameworks
• Document upload: PDF, DOC, and TXT file processing with summarisation and trend identification
• Live web search: Real-time information retrieval integrated into the chat interface
• API access: OpenAI-compatible API with UK-based processing, end-to-end encryption, and support for 20+ platform integrations

Data Privacy Controls

On paid plans, relaxAI states it will never train on user data without express consent, and only for the benefit of that user — not others. Users can withdraw consent or delete their data at any time from the dashboard. The free plan does not include training data opt-out by default, which is reserved for paid subscribers. Admin controls and team management features are also available on paid tiers.