Middleware

Middleware is a full‑stack observability platform that collects logs, metrics, traces, real-user monitoring (RUM), synthetic checks and browser tests into a single timeline. It uses an Otel-based agent to ingest telemetry and an AI layer called OpsAI to detect, diagnose, and automatically remediate issues, including automatic PR generation. Middleware offers a free tier, pay-as-you-go consumption billing, and enterprise contracts with on-prem and BYOC options.

• Unified Telemetry — Consolidates metrics, logs, traces, RUM, and synthetic checks onto a single timeline so teams can correlate events across layers; get started by installing the Otel-based agent for your stack.
• OpsAI (AI Root Cause & Remediation) — AI-driven issue detection, root-cause analysis, and automated fixes with PR generation; enable OpsAI from the platform settings and review automated resolutions in the incidents view.
• Pay-as-you-go & Free Tier — Free Forever tier with usage limits plus a pay-as-you-go model billed by GB and per-check/event; sign up and estimate usage on the pricing page to see costs.
• Synthetic & Browser Testing — Run synthetic checks and browser test runs to proactively detect regressions; schedule checks from the synthetic monitoring dashboard.
• Integrations & Data Pipelines — Connect Prometheus, object storage (S3, Azure Blob) and messaging tools, and configure ingestion controls to reduce cost and noise.
• Enterprise Controls & Compliance — On-prem deployment, BYOC, encryption at rest/in-transit, SSO, and SOC2/GDPR/HIPAA compliance options for regulated environments.

To get started, create an account on the web app, follow the quickstart to install the Otel-based agent, and configure integrations and retention settings in the platform dashboard.