OpenMax

OpenMax is an enterprise platform for building teams made up of both people and AI agents. The company positions it as the world's first workspace for AI-Native teams, arguing that agents are partners rather than tools and should be embedded into everyday workflows the way employees are. It is built by COCO AI PTE. LTD., headquartered in Singapore, and is available in English, Chinese, and Japanese.

What It Is

OpenMax organizes its product around five capabilities the site calls its core: multi-channel reach, multi-model orchestration, human and agent collaboration, adaptive memory, and enterprise-grade security. Rather than asking teams to adopt a new interface, the platform places agents inside the messaging tools a company already uses, so work can be directed from wherever conversations already happen. Agents retain context across sessions, and the marketing copy emphasizes that customers should not have to repeat themselves between interactions.

Product Suite

The about page describes three components. AgentOS is a proprietary agent runtime supporting multi-model routing across Claude, GPT, Gemini, and open-source models, which the company frames as zero vendor lock-in; it uses containerized sandboxes, persistent memory, and what the page describes as sub-second startup. Workspace is the enterprise management console for creating, configuring, and managing agent teams from web and mobile. AgentMarket is a marketplace of industry-ready templates and partner solutions, which the company says shortens vertical deployments from weeks to hours.

Where Agents Work

Agents deploy into messaging channels rather than a proprietary chat window. The about page states that agents reach seven or more channels including Telegram, Lark, WhatsApp, and WeCom, and the homepage lists Slack among the supported destinations alongside a stated figure of eight or more support channels. The site describes routing rules that escalate complex cases to human colleagues with full conversation context attached.

Role-Based Solutions

OpenMax packages its capabilities by business function rather than by feature. The site outlines six: sales and revenue, where agents qualify leads and update CRM records; customer service, handling common inquiries across channels and escalating with context; recruiting and talent, screening applications and scheduling interviews; marketing and growth, drafting content and analyzing campaign performance; research and intelligence, scanning sources and compiling briefings; and founders and executives, handling operational tasks and preparing decision briefs.

Security and Deployment

The security section describes per-tenant isolation with configurable data residency, TLS 1.3 in transit and AES-256 at rest, fine-grained role-based access control with tamper-evident audit logs, and full on-premise or private-cloud deployment so data does not leave a customer's perimeter. On compliance, the site states that SOC 2 certification is in progress, that the platform is GDPR-ready and ISO 9001 certified, and that it is aligned to MLPS Level 3 and 4.

Traction and Team

The company reports more than 400 deployed AI agents, a 99.9% availability SLA, over 100 enterprises served, and more than 10 industries covered; the about page describes close to a hundred paying enterprise clients across cross-border e-commerce, manufacturing, finance and Web3, and professional services. Named logos on the site include Durex, CIMC, Hafary, ICBC, CHAGEE, Reckitt, DREAME, Huobi, Xsolla, NUS, and HKU Business School. The core team is described as coming from Peking University, the National University of Singapore, and Carnegie Mellon, with prior experience at SenseTime, ByteDance, and Alibaba, and more than two years of dedicated agent engineering. The platform officially launched in July 2026 according to the company's news page.