QueryPal

QueryPal is an agentic AI customer support platform that learns from your team's existing tickets, documentation, expertise, and workflows to deliver AI-powered responses that sound like your top agents wrote them. It offers fully hosted, self-hosted, and managed hosting options, making it suitable for enterprises with strict data security requirements. QueryPal is SOC 2 Type II and GDPR compliant, ensuring sensitive data never leaves your infrastructure. The platform includes three core products — Intercept, Prism, and Concierge — covering ticket deflection, analytics, and chatbot automation.

• QueryPal Intercept — AI-powered first-draft email and ticket responses with over 90% agent approval rate, written in seconds to accelerate resolution.
• QueryPal Prism — Enterprise analytics that continuously analyzes support tickets, customer sentiment, and operational data to surface actionable business insights.
• QueryPal Concierge — An agentic AI chatbot that deflects and resolves customer issues before they reach human agents, reducing ticket volume.
• Self-Hosted & Managed Hosting — Deploy QueryPal entirely within your own environment so sensitive PII and payment data never leave your infrastructure.
• SOC 2 Type II & GDPR Compliance — Comprehensive compliance certifications ensure data security, availability, and confidentiality at all times.
• White-Glove Onboarding — A dedicated success team works directly with you to ensure seamless integrations and a smooth activation process.
• Free 6-Week Trial — Get started by booking a demo to activate a free trial with full white-glove integration support included.
• Multi-Industry Support — Purpose-built solutions for media, retail, telecom, healthcare, hospitality, insurance, SaaS, and financial services.